The Future Of... Concierges
August 19, 2009 | Length: 00:02:52
Traveling for work can take you to little-known cities, but that doesn't mean you need to wander the streets when you're looking for the closest copy center, train station or restaurant. SmartPlanet correspondent Sumi Das visits Microsoft to learn how it's multi-touch computer, Surface can point you in the right direction.
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>> One High assumed spelling Street and one Power Street and transfer on the 28th will bring it on in.
>> A business trip takes you to an unfamiliar city. You'd like to explore but feel lost once you step outside the hotel. In the future, a virtual concierge can put the keys to the city at your fingertips.
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>> A PC powers this tabletop trove of information. But interaction is transformed by Microsoft's Surface which lets you use the most natural interface--your fingers. Just point and drag. Infrared cameras embedded inside the unit track everything happening on the surface. A computer processes this input, a projector displays the image and the diffuser turns the tabletop into a large screen. It all enables multiple people to use surface at the same time. So colleagues or fellow travelers can help you figure out the best lunch spot for your business meeting and how to get there. Then, set your cell phone down and the details of your day are synced automatically thanks to Surface's ability to recognize objects and transfer information wirelessly. The only snag is it has to be Windows Mobile or Java enabled.
>> Do you see the rent a car?
>> Microsoft admits the technology is no substitute for the warm personable customer service only humans can provide, but adds there's something to be said for efficiency. Beyond Concierge-like services, Surface enables collaboration with colleagues without having to huddle over a small 15-inch screen. Perhaps you're an architect and you want to share some photos from a site survey. Just drop your camera or your phone onto the tabletop and the images will start to download to Surface, making for easy viewing without having to fumble for a USB cable. Surface could also detect tags embedded in objects such as hotel membership cards. Business travelers could instantly manage their reservations by laying the card on the display. Helpful when there are long lines in the lobby. From concierge services to office solutions, Surface can help business travelers find their way. For Smart Planet, I'm Sumi Doss.
==== Transcribed by Automatic Sync Technologies ====