Twitter frustrates users (namely, me) trying to thwart phishing attack

By John Dodge | Nov 12, 2009 |

Twitter is screwing up. While there’s a bunch of happy talk on Twitter’s blog and no recent hacks mentioned on its status page, a direct message (DM) phishing attack seems to spreading across the social media site.

I wrote about this Monday after my Twitter account had returned to normal. Apparently, I spoke too soon. Twitter has locked me out of my account again even though it would appear that changing my password three times in the past month has prevented the phishers from re-entering my account and sending bogus DMs.

I am caught in Twitter’s sweep of accounts that were victimized by the attack a couple of weeks ago. This time around, Twitter locked me out without any explanation except for the lock-out message: “We’ve temporarily locked your account after too many failed attempts to sign in. Please chillax for a few, then try again.”

Well of course, there’s too many failed attempts to to sign in. “YOU’VE LOCKED ME OUT. I”M NOT CHILLAXED IN THE SLIGHTEST.”

Almost certainly, Twitter will put me through the what’s becoming a regular exercise: an e-mail will order me to change my password and then it will keep me locked out of my account for 12-18 hours or longer. When you successfully change your password, Twitter gives you a one time pass back into your account on that computer, but log out and you’re locked out again. Frustrating.

Why do I think the phishing attack is spreading and under-reported?  Yesterday, a fellow blogger appeared to have sent me a bogus DM with a link to an IQ test and inevitable request for my cell phone number. It was a message from the phishermen under the blogger’s name.

[By the way, NEVER give out your cell number to these creeps because it'll result in charges on your next cell phone bill. Facebook and Twitter cell phone scams should be stopped in their tracks and as far as I am concerned, wireless carriers which bill you for them are complicit in this scheme. They need to screen who they are charging for such junk even if starts with a third party.]

On Oct. 29, @mashable, a Twitter user named Pete Cashmore with an enormous following of 1,719,926,   reported that U.S. Senate candidate Marco Rubio from Florida was DMing his followers with an ad for a colon cleansing product. Now there’s a surefire way to get elected. Clearly, he was not sending the message.

I am getting frustrated with Twitter about this hangover from the phishing attack. The problem for me isn’t the phishing attack anymore. It’s Twitter locking me out (I am prevented from my customary Tweeting of my SmartPlanet posts). The mess is compounded by the fact no one is home at Twitter support to directly handle my problem.

One suggestion in a comment to my last post on the Phishing attack was to try a secure message threading service called Threathat.com (free until March).

It’s mission? “…to provide tools and resources that will enable you and those with whom you communicate to experience the highest possible level of reliable, anonymous, secure, private and confidential online communications.”

That’s sounding mighty good right now.

Follow me on Twitter (sigh).

 

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John Dodge

John Dodge has answered the call of journalism for 33 years, most of the time covering technology, engineering and business. While he's run magazines, newsweeklies and web sites, reporting and writing always took up half his time. He has have plied his craft at the WSJ, Boston Globe, PC Week (now eWeek), EDN, Design News, Electronic Business, Bio-IT World, Health-IT World, the Lowell Sun, Haverhill Gazette and Newburyport Daily News. He would have like to have been around when Boston supported seven or more newspapers (1940s) and while steam locomotives still pulled trains, but that era was nearly over by the time he raced into the world. That said, he has been blogging and shooting and editing video, writing for web and other online contents tasks for years now.

He has won numerous journalism awards in the past two years, including two Eddie Golds, one Neal finalist and the IEEE Award for Distinguished Journalism all for his reporting and coverage of the Boeing 787 Dreamliner.

Besides his family and myriad hobbies, reporting and writing is why he gets up in the morning. His personal blog focuses on netbooks and is called The Dodge Retort.

John Dodge

John Dodge prides himself on completely independent journalism. His opinions, observations and reporting are not influenced by any financial holdings. He holds no shares in computer, electronics, software or Internet companies. He also has no business affiliations with organizations except with those for which he creates content as a freelancer.

Dana Blankenhorn

Dana Blankenhorn has been a business journalist for nearly 25 years and has covered the online world professionally since 1985. He founded the Interactive Age Daily for CMP Media, and has written for the Chicago Tribune, Advertising Age's "NetMarketing" supplement, and dozens of other publications over the years.

Dana Blankenhorn

Dana Blankenhorn has been a technology reporter since 1982, a business reporter since 1978, and a writer for as long as he can remember. His Schwab IRA has a few tech stocks in it, most notably some Intel and Applied Materials bought over 10 years ago. But the vast majority of his tiny fortune (emphasis on the word tiny) is invested in mutual funds. He presently writes for no one else but ZDNet, SmartPlanet and himself. But if you've got an opportunity let him know. If he takes the gig he"ll first add it to this disclosure page.
The Thinking Tech blog focuses on technologies such as virtualization, smart electric grids, enterprise 2.0, open source, data center management, green technology and the intersection between the innovation and application of these advancements.