The touch era

By Dana Blankenhorn | Oct 23, 2009 |

With the arrival of Windows 7 an important technology truth becomes obvious.

The mouse is dead. The touch era is here.

The touch era had been coming on little cat feet for years. Go to a restaurant and the waiter is going to use a touchscreen interface to place your order and prepare your check. At my YMCA we’ve long had a touchscreen hat lets me input my workouts so totals can be calculated.

Touchscreens moved from the business to consumer markets with the iPhone. Its screen sometimes drives me crazy — it has a bad habit of calling people when it’s in my pocket — but there’s no questioning its appeal. Thus Apple is moving its iPod to the same interface. It’s more profitable.

But the news today isĀ  Windows 7. For the first time, support for touch is built into the dominant operating system. Which means it will also be a standard offering in all PCs by this Christmas. And it will be supported in all major Windows applications by the end of the year.

This is a very big deal. The last time everyone’s relation with their PC changed was when the mouse replaced the keyboard, 20 years ago. Now touch is finally replacing the mouse.

In medicine, this means doctors can have a cheap PC that works as well as their clipboard. Combine touch with handwriting recognition, put the forms on the screen, and there’s no excuse for fighting Electronic Health Records (EHRs). No good excuse anyway.

The same will prove true across the board. Multi-touch is coming to Linux, sure as shooting, and to every cellphone, probably within a year. Who needs a mouse when you can touch the screen with a finger or a stylus? You don’t.

Here is something else you probably hadn’t thought about. The changing interface will change how we relate to our devices — whether desktop or handheld. It’s going to increase intimacy. Instead of leaning back with your keyboard and moving the mouse, you lean into the touch screen and press where you want to go.

This is going to change a lot more of your life than you know now. So think this weekend about the touch screens you know, about how you interact with them, and then consider that everything will be touch very, very soon.

Then, below, play amateur futurist with me.

 
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  •  
    1

    learn@...

    10/23/09 | Report as spam

    Ed L.--STL

    I'll play futurist with you.
    Think about the need for new screen technology that allows
    you to wash your screen with soap and water.
    Think shoulder tension and resulting headaches from
    continually having to raise your arm to touch the screen.
    Think about a new color scheme or font to indicate that an
    item on the screen is "touchable".
    I like touch design but there's a lot to think about.

  •  
    2

    DanaBlankenhorn

    10/23/09 | Report as spam

    There certainly is

    This gives me a lot to think about.

    One thing I was wondering about is when we get "beyond" the screen, that is, when the picture is projected into the air and we can interact with that version.

    Yes, life in the 21st century is certainly getting interesting. No Susan Calvin (yet) but we'll see if she turns up somewhere...

  •  
    3

    JL54

    10/23/09 | Report as spam

    RE: The touch era

    Do you sit close enough to your computer screen to comfortably (and regularly) touch it?

    I don't.

    Don't see a touch interface replacing the mouse anytime soon.

    JL

  •  
    4

    robert.rohr@...

    10/26/09 | Report as spam

    Mouse isn't going anywhere.

    Just as the mouse didn't do away with the keyboard, the touchscreen
    won't do away with the mouse. Having used tablet PCs for the last 5
    years and having a touchscreen PC running Windows 7 since the beta, it
    is clear that there are some tasks for which touch is quite well
    suited, and others where a mouse or keyboard do much better.

    Rather than projecting in the air, tap into the optic nerves and
    project these images directly into your brain, overlayed on the entire
    field of view, using some of that blurry space around the edges that
    rarely gets used. At that point, touch gestures applied to a 2D glass
    surface would probably need to be replaced with 3D gestures in space,
    obviating any further need for a soapy rag to keep your display clean.

  •  
    5

    chessmen

    10/26/09 | Report as spam

    Much Ado About Nothing

    I don't see the big deal here. So you tap an icon with your finger instead of the mouse. So what? Personally, I prefer the mouse.

  •  
    6

    kingtj

    10/26/09 | Report as spam

    RE: The touch era

    Chessmen, I basically agree. The hype about touch-screen support will probably sell a lot of computers - but in the end, most of those people won't get nearly as much out of it as they initially thought.

    Yes, it's great for special purposes like public kiosks that let you check in for airline flights, or restaurant point-of-sale terminals, or some hospital or factory shop equipment. But people have ALREADY solved those problems years ago, with special monitors or screen overlays that convert touch into mouse coordinates so they work with EXISTING operating systems and software.

    For any interactions with a computer more lengthy than selecting a few options on a menu, it gets tiring holding your arm up to a screen and pressing things on it. And using it as a virtual keyboard? Nobody I know would EVER prefer that kind of input to using a real keyboard. It's only tolerated (in kiosk situations), not PREFERRED by the users.

    The people proposing more futuristic scenarios where you work with things projected in 3D into space (or right onto the back of your eyeballs, presumably with special glasses) should realize that the touchscreen support in Windows 7 won't do much to support any of that stuff. That's going to require a BIG code re-write or addition. Maybe Windows 8?

  •  
    7

    brendan@...

    10/26/09 | Report as spam

    It's about expanding options

    Touch is not going to replace the mouse, any more than the mouse replaced the keyboard. There are and will remain some types of functionality that work a lot better with a mouse than with a keyboard.
    However, touch will offer more options on controlling computers, thus making them more versatile. You can justify mounting an all in one on a wall because touch will work just fine on it.
    As far as the future, I suspect that touch will just be a small part of a wave of expanding input options. Voice Recognition is continuing it's step by step development, and might reach the point where it can casually step to the front of the stage before too long. And then there's Natal and other Gesture and visual based inputs, which could add even more options and capabilities to be exploited in future systems.
    I suspect that the real point of touch is that it's the beginning of a larger input expansion that will allow an incredible diversity of inputs, and make computers viable in far more environments than it currently is.

  •  
    8

    DanaBlankenhorn

    10/28/09 | Report as spam

    Think About This

    Think about displaying a "virtual screen" in the air and touching that.

    Look at the computers taking over newsrooms now. John King's "magic screen" is now being used by the weathermen. It's a whole different type of performance than when they were standing in front of blue screens (as in the movie "Groundhog Day".)

    Interfaces don't change that often.

  •  
    9

    jschumacher@...

    10/29/09 | Report as spam

    Medical applicaitons

    I am in a small regional hospital IT dept., and we are currently rethinking the way providers interface with the computer. For a busy doc, the immediacy of a touch screen on a tablet could be key - however, the EMR apps have to move with the pace of technology enhancement to make an alternative like pc touch really viable. I am very interested in alternative human input mechanisms and wonder if you have any good "amature futarist" references you could recommend on this topic. I think we should be moving towards a 'Minority Report' type data glove, myself!
    Thanks.

  •  
    10

    rpgabriel

    11/01/09 | Report as spam

    RE: The touch era

    Have you guys seen the amazing Johnny Lee, the developer of some support software to use the Wii remote on a computer? Touch is good, but for TV, for example, It is not very helpful. What I am thinking is the possibilities to do something Spielberg's Minority Report-like.

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John Dodge

John Dodge has answered the call of journalism for 33 years, most of the time covering technology, engineering and business. While he's run magazines, newsweeklies and web sites, reporting and writing always took up half his time. He has have plied his craft at the WSJ, Boston Globe, PC Week (now eWeek), EDN, Design News, Electronic Business, Bio-IT World, Health-IT World, the Lowell Sun, Haverhill Gazette and Newburyport Daily News. He would have like to have been around when Boston supported seven or more newspapers (1940s) and while steam locomotives still pulled trains, but that era was nearly over by the time he raced into the world. That said, he has been blogging and shooting and editing video, writing for web and other online contents tasks for years now.

He has won numerous journalism awards in the past two years, including two Eddie Golds, one Neal finalist and the IEEE Award for Distinguished Journalism all for his reporting and coverage of the Boeing 787 Dreamliner.

Besides his family and myriad hobbies, reporting and writing is why he gets up in the morning. His personal blog focuses on netbooks and is called The Dodge Retort.

John Dodge

John Dodge prides himself on completely independent journalism. His opinions, observations and reporting are not influenced by any financial holdings. He holds no shares in computer, electronics, software or Internet companies. He also has no business affiliations with organizations except with those for which he creates content as a freelancer.

Dana Blankenhorn

Dana Blankenhorn has been a business journalist for nearly 25 years and has covered the online world professionally since 1985. He founded the Interactive Age Daily for CMP Media, and has written for the Chicago Tribune, Advertising Age's "NetMarketing" supplement, and dozens of other publications over the years.

Dana Blankenhorn

Dana Blankenhorn has been a technology reporter since 1982, a business reporter since 1978, and a writer for as long as he can remember. His Schwab IRA has a few tech stocks in it, most notably some Intel and Applied Materials bought over 10 years ago. But the vast majority of his tiny fortune (emphasis on the word tiny) is invested in mutual funds. He presently writes for no one else but ZDNet, SmartPlanet and himself. But if you've got an opportunity let him know. If he takes the gig he"ll first add it to this disclosure page.
The Thinking Tech blog focuses on technologies such as virtualization, smart electric grids, enterprise 2.0, open source, data center management, green technology and the intersection between the innovation and application of these advancements.