Dana Blankenhorn

Rethinking Healthcare

The checklist revolution works

By Dana Blankenhorn | Feb 4, 2010 |

Checklists work.

And they keep working.

This is exciting news, and personally gratifying, as I have been following the checklist story for almost three years. (Reporters like stories that become important and turn out well.)

Back then Dr. Peter Pronovost of Johns Hopkins was getting incredible pushback on this simple idea, that a checklist like those used by airline pilots be run to prevent hospital infections.

Then Pronovost got a MacArthur Genius grant. And now the University of Michigan has proven, in a study to be published later this month in the British Medical Journal, that checklists not only reduce infections to near-zero, but continue doing so years after they are implemented.

The checklist was implemented in 100 hospitals, along with physician training and new, standardized supply carts controlled for one-time use.

Hospital infections have become an epidemic, with 80,000 American victims each year, almost half of whom die, and a total cost of $3 billion. The CDC estimates 10-20% of hospital patients get some infection each year.

Pronovost has now proven this can be virtually eliminated, at a cost of near zero.

Another result of the checklist is a culture change, Pronovost said:

Nurses question doctors who don’t wash their hands or use the checklist diligently. It means clinicians no longer thinking central-line infections are inevitable. They now believe these infections are preventable and they are creating a culture where they are.

Why did Pronovost get such pushback? Power.

Doctors are accustomed to managing their workplace. They are the authority. Nurses and clinicians are just helpers. But give these people a checklist, and suddenly they can have power over the doctor. If the doctor proceeds against the checklist, an underling can tell him (or her) to do what is right.

Pronovost got his genius grant the same year as Regina Benjamin, now the nation’s Surgeon General.

Pronovost’s book on the checklist revolution, Safe Patients, Smart Hospitals, will be released in two weeks. Amazon is taking orders now.

 
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  •  
    1

    Dr_Zinj

    02/05/10 | Report as spam

    Doctors are some of the dumbest people on the planet

    Too many of them still seem to think that 4 years of pre-med, 4 years of med school, and 2 to 4 years of internship makes them infallible; when all it really does is make them incredibly focused and good at some things, and incredibly blind to the rest of the world.

    I've been pushing for checklist use of best practices for nearly a decade now. It has been an uphill fight the whole way. You literally have to convince them one at a time as they usually blow off anything shown to them in seminars and meetings; unless it's from a close friend and peer.

    Now I'll be the first to admit a checklist won't work for every situation. But it will work for the vast majority of them. When it doesn't, the physician must justify the deviation with a real, commonly and professionally acceptable reason. And they need to adhere to the rest of the checklist apart from the necessary deviations.

  •  
    2

    DanaBlankenhorn

    02/05/10 | Report as spam

    I wouldn't say dumb

    I just think you get enough education and you become arrogant. You
    assume you know it all and that your habits won't get you in trouble.
    But everyone has habits that get them into trouble. I know I ahve.
    (There goes one now.)

  •  
    3

    stuaman

    02/05/10 | Report as spam

    RE: The checklist revolution works

    If the MD's aren't following the checklist then they are the cause of the infection.

  •  
    4

    canuck31

    02/06/10 | Report as spam

    RE: The checklist revolution works

    I don't agree that Doctors of Medicine are dumb. What they are is much too arogant for the good of their patients. And it is no accident, because that is how they are trained. It is drilled into them that they must, at all costs, create and preserve, the illusion that they are infallible. Why? Because there is a long held, demonstably false, notion that the absence of a reflexively rapid, extremely authoritarian response to all questions, will lead to a loss of confidence in the Doctor's comptence. Engineers and Lawyers share many of the same traits as a consequence of similar training. And another consequence of this deeply inculcated mind set, is an extreme intolerance of suggestions proffered by other health care practitioners, many with valuable years of relevant experience. But, particulary if they are not M.D.s, they are from ignorant inferiors, to be rudely dealt with and ignored lest the Doctor "lose face".

    When I luck out and find a Doctor who is not afraid to say "I don't know but I will find out" I know I have found a GOOD Doctor. No one but God knows everything and they are not Gods.

  •  
    5

    DanaBlankenhorn

    02/09/10 | Report as spam

    canuck31

    I can't disagree with a think you wrote. Thanks for sharing.

  •  
    6

    lehnerus2000

    02/09/10 | Report as spam

    RE: The checklist revolution works

    This reminds me of the Doctor, in Monty Python's "Meaning Of Life".
    When the female patient, who is giving birth, asks "is there anything I can do to help?"
    The Doctor replies, "Madam you're not qualified."

    lehnerus2000

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Dana Blankenhorn

Dana Blankenhorn has been a business journalist for nearly 25 years and has covered the online world professionally since 1985. He founded the Interactive Age Daily for CMP Media, and has written for the Chicago Tribune, Advertising Age's "NetMarketing" supplement, and dozens of other publications over the years.

Dana Blankenhorn

Dana Blankenhorn has been a technology reporter since 1982, a business reporter since 1978, and a writer for as long as he can remember. His Schwab IRA has a few tech stocks in it, most notably some Intel and Applied Materials bought over 10 years ago. But the vast majority of his tiny fortune (emphasis on the word tiny) is invested in mutual funds. He presently writes for no one else but ZDNet, SmartPlanet and himself. But if you've got an opportunity let him know. If he takes the gig he"ll first add it to this disclosure page.
Rethinking Healthcare examines innovation in the health care industry covering topics such as electronic and personal health records, treatment, privacy, regulation and using information technology to manage and monitor chronic conditions.