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Why Big Brother's travel plans may brew backlash

Why Big Brother's travel plans may brew backlash

A recommendation by an airline trade group for ticket agents to track passenger itineraries, and plans by travel Web sites to sell the data to third parties, could deter Netizens from doing business with online travel services, experts said."Once we start seeing headlines about a catastrophe ensuing because someone's travel plans have fallen into the wrong hands, there will be a backlash," predicted Jason Catlett, CEO of the privacy-rights consulting and anti-junk-mail firm Junkbusters Corp.

July 9, 1998 by

Northwest cuts off Priceline

Northwest cuts off Priceline

Northwest Airlines is no longer providing discounted tickets, called "Net fares," to Priceline.com, a move that analysts say was likely prompted when Priceline began expanding beyond its "name your price" business model. "At the moment we have discontinued providing Priceline Net fares," Northwest spokesman Kurt Ebenhoch told CNET News.com on Thursday evening. Ebenhoch declined to say when Northwest, one of the nation's biggest 10 airlines, first cut off Priceline, or whether the decision is permanent. As for the reasons for the move, Ebenhoch said: "We have become increasingly concerned about changes in the Priceline business model." Brian Ek, a spokesman for Priceline confirmed that the company no longer offers Northwest's Net fares but said that compared with Priceline's total sales, Northwest tickets made up a "very, very small number." Henry Harteveldt, a travel analyst for Forrester Research, said that one airline pulling out is not likely to significantly impact Priceline. Should other airlines follow Northwest's lead, however, Priceline could suffer a severe blow, Harteveldt said. Ek denied that possibility. "We enjoy a great relationship with the airlines," Ek said. --Greg Sandoval, Special to ZDNet News

June 21, 2002 by