The 'Great Sales Transformation' is consultative, digital-first and AI-powered
Eight in 10 sales professionals say sales roles have changed since the pandemic, and nearly six in 10 say sales today is more appealing than five years ago.
Eight in 10 sales professionals say sales roles have changed since the pandemic, and nearly six in 10 say sales today is more appealing than five years ago.
The CRM giant beat top and bottom-line estimates, with every segment of its Subscription and Support business bringing in more than $1 billion in quarterly revenues.
The CRM giant re-imagines how it will use its iconic office towers amid changing safety requirements and employee expectations.
Salesforce's fast-growing Field Service platform saw some major ups and downs in the past few months in the wake of the COVID-19 outbreak, but the company is updating the platform with an eye on sustained growth.
Brian Solis explores the value of customer-centricity from both the lens of human beings and of data, as well as what Salesforce is doing about it with Customer 360 Truth.
Brian Solis, one of the leading influencers in the business technology world, opines on Salesforce, Einstein and Voice. Listen to hear and talk to him. Or talk to Salesforce Einstein.
The modern workforce wants to be part of a values-driven company where they're allowed to speak their mind, says Salesforce's Jody Kohner.
With the aim of doubling annual revenue by 2024, Salesforce has a plan to get more customer data into more of its clouds, regardless of where that data comes from.
At Dreamforce, the CRM powerhouse gave live demos of a fully-autonomous AI agent, the world's largest open-source language model and other tools on the horizon.
Ultimately, equipping state employees with a more modern platform will help Colorado residents get more out of the Colorado Benefits Management System, said Dan Santangelo, Colorado's deputy CTO.