Welcome to the trusted experiences-led economy
Research found that 88% of customers say the experience a company provides is as important as its product or services -- up from 80% in 2020.
Research found that 88% of customers say the experience a company provides is as important as its product or services -- up from 80% in 2020.
Work is changing, and maybe for the better, as employers begin to rethink office life for a world of hybrid work.
Some have embraced this new way of working with open arms, so it's about time to find out if it's too good to be true.
Readers of this blog know IT initiatives generally fail for business, organizational, or cultural reasons. Sure, technology screw-ups occur all the time, but that's one of the realities to be managed. Success or failure ultimately depends on how project leadership manages the full range of technical- and non-technical issues.
What does a CIO do and how do they relate to the CTO and CDO? Everything you need to know about the role of the CIO.
CIOs need to take advantage of executives' new-found interest in IT. Here's how to get backing for your technology projects.
While there are challenges ahead, gesture-based computing could be key to the future of customer experiences.
The technology programs that suffered some of the worst overspends in history and what went wrong.
From BYOD and social media to ergonomics and encryption, Tech Pro Research has dozens of ready-made, downloadable IT policy templates.
Thanks to an SAP R3 roll-out, Campbell Arnott's can now use technology to track every aspect of the production process behind one of the world's favourite biscuits — the Tim Tam.