American Airlines truly annoyed passengers. Then it made things worse
When your systems are said to be melting down, it's best not to overhype tech you think customers will like. Especially if it isn't all that, after all.
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A QR code on your gravestone? It's dead serious
Some people want graveyard visitors to know more about who they were. A lot more.
7-Eleven Australia to expand cashier-less pilot mid-year
Customers at selected 7-Eleven Australia stores will be encouraged to pay for items using their My 7-Eleven app as part of a trial.
What is digital transformation? Everything you need to know about how technology is changing business
Digital transformation: what it is, why it matters, and what the big trends are, and what it means for you.
McDonald's quietly solved a serious problem and claimed it was nothing
Without technology and everything that supports it, you wouldn't get a Big Mac. Sometimes, though, you have to wonder what's really going on at your local McDonald's.
Social media accelerates business growth and relevance
The most powerful tool for digital marketers is social media. Strong, growing brands use social media to drive all parts of a growing business: Sales, marketing, customer service, and e-commerce.
Starbucks has a big problem and it's hard not to notice
You'd think that every technological advancement would breed positive reactions. Yet sometimes, the potential consequences aren't always thought through.
ARK Invest's Big Ideas 2022: The 14 transformative technologies to watch this year
ARK Invest's Big Ideas 2022 annual research report identifies five innovation platforms that are evolving and converging and 14 transformative technologies that are approaching tipping points as costs drop.
Chemist Warehouse to shift away from on-premise data centre as part of IT overhaul
Working with HPE, Chemist Warehouse will replace its existing data centre with a hyperconverged platform and virtual desktop infrastructure.
Top 7 trends shaping digital transformation in 2022
The pace of digital change in business shows no sign of slowing in 2022. The latest research from MuleSoft identifies 7 key digital transformation trends that will shape the future of work in 2022 and beyond.
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