Discussion on:
5 customer service trends you can't ignore

2
Comments
Add Your Opinion

Join the conversation!

Follow via:
RSS
+1 Vote
+ -
not so "trendy"
Only the 1st & 5th of these "trends" is new, and that's due largely to faster and easier access by consumers. The others are good business practices that date back to my grandfathers' youth or earlier.
Posted by darkmoonman
23rd Mar 2012
0 Votes
+ -
Thanks!
I would agree with that, BUT far too many businesses really forget this.
Posted by Heather Clancy
26th Mar 2012
Join the conversation
Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]

Join the SmartPlanet community and join the conversation! Signing up is fast and free. Don't wait -- we want to hear your opinion!

Join Login

Keep Up with SmartPlanet

SmartPlanet Weekly Newsletter
SmartPlanet Weekly Newsletter