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RE: Why a poor user interface can make users happy
Posted by intuitionhq
7th Apr 2010
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RE: Why a poor user interface can make users happy
Also reminds me of the QWERTY/DVORAK issue. Dvorak keyboard is by all measures a superior layout: puts the commonest letters in the home row, takes common letter sequencing into account, and has repeatedly been show to be easier to learn, easier to type, and results in fewer mistakes. Yet the QWERTY is the industry standard and will likely never change.
Posted by Finchplucker
26th Mar 2010
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RE: Why a poor user interface can make users happy
Can we see some specifics that makes this UI "poor" or
"unusable"? Seems like folks who don't actually use this system
are kicking it in the teeth and using their own value system of
what a good UI is supposed to be as reference.
It's almost like me telling a cardiologist that her EKG monitor
system is unusable because I don't can't figure it out, even
though she can breeze through it efficiently, effectively and
without frustration.
"unusable"? Seems like folks who don't actually use this system
are kicking it in the teeth and using their own value system of
what a good UI is supposed to be as reference.
It's almost like me telling a cardiologist that her EKG monitor
system is unusable because I don't can't figure it out, even
though she can breeze through it efficiently, effectively and
without frustration.
Posted by donkeynitz
29th Mar 2010
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Votes
Did the users say it was poor?
You can add another 100k or so Reuters terminal users on an equally obtuse UI. A good UI meets the users needs and does this well. I submit that both the Blomberg and the Reuters devices do this and are therefore excellent interfaces. Having suffered through six designer instigated revamps of the MS Windows UI only reinforces this opinion. My first task with a new Windows UI is to make it look and act as much as possible like Win3.1.
Posted by MrBeck
29th Mar 2010
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RE: Why a poor user interface can make users happy
For power users, power matters more than ease: anybody can make small annoying tunes on a piano, while one clear note is hard on a violin -- but violin mastery is worth it.
As for QWERTY versus Dvorak, all that research was from before the keyboard grew to function keys and a mouse or pad which block the touchtyper's mantra Keep Your Hands On The Home Keys. I doubt if the difference now would be nearly as big.
As for QWERTY versus Dvorak, all that research was from before the keyboard grew to function keys and a mouse or pad which block the touchtyper's mantra Keep Your Hands On The Home Keys. I doubt if the difference now would be nearly as big.
Posted by tim.poston@...
29th Mar 2010
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Votes
RE: Why a poor user interface can make users happy
MrBeck, I think you need to be careful about confusing a good
UI and familiarity. Just because you are familiar with a design
doesn't make it a good one, and just because you aren't
familiar doesn't make it a bad one.
There are always people who resist new designs when they are
first implemented, and for companies like Bloomberg or
Reuters who have a huge presence, it's not worth the challenge
of fighting against these people. However, if a new player could
provide the information in an equally timely manner and a
much better interface, I think they would do pretty well for
themselves.
UI and familiarity. Just because you are familiar with a design
doesn't make it a good one, and just because you aren't
familiar doesn't make it a bad one.
There are always people who resist new designs when they are
first implemented, and for companies like Bloomberg or
Reuters who have a huge presence, it's not worth the challenge
of fighting against these people. However, if a new player could
provide the information in an equally timely manner and a
much better interface, I think they would do pretty well for
themselves.
Posted by intuitionhq
7th Apr 2010