RE: Five fearless predictions for the smart business of the 2010s
Fearless, no. These are clear trends. However, what may not be as
evident is what will happen to companies who are not aware of how
information flow has changed business, and how customers are
responding - and leading - some of that change. A commenter here
mentioned banking (thought a bit out of context).
Consumers will drive new solutions as they both get tired of
irresponsible businesses, and as the internet and related data-
driven applications bring more options to people who might not
necessarily have the tech expertise, but who understand what needs
to be done on the business side.
For a preview of what we might experience and enjoy, look at how
"regular" people are creating entirely new businesses and
effectively branding themselves through platforms like Facebook,
YouTube, Craigslist and, of course, eBay. Sites like Etsy.com and
Elance.com are empowering people with skills, but who are shy on
resources. With stronger apps, business intelligence, more
sophisticated data structures and the specific application of AI,
we'll see many more SOA-type businesses that may, indeed, crush
ancient institutions like banks, insurance companies and medical
services.
It will happen.
