The world may be ‘flat,’ but who will finance global sales?

By Joe McKendrick | Dec 3, 2009 |

We often discuss the global economy here on these pages, and how information technology is bringing businesses and consumers from every continent (save Antarctica) together into a seamless global commerce network. Great talk for the conference circuit. However, doing business with customers on the other side of the globe can be risky. If you’re in North America, and a customer in Asia doesn’t come through with the payment for that $200,000 in equipment you shipped over, how do you recover the funds?

No matter how globalized or “flat” we get, there’s risk associated with overseas transactions, and this risk is reflected in the cost of exporting. Banks are often reluctant to finance these riskier transactions. Commercial loan providers may finance such transactions, but at a premium. Many businesses do not know how to handle or mitigate these costs.

About a decade ago, I spearheaded a research effort for the US Small Business Administration, in which we attempted to calculate the true costs for small businesses to sell their good overseas. (A brief summary of our research can be found at the SBA site.) We spoke to banks and finance companies, as well as about 60 small businesses, which ranged from catfish farms to machine-parts manufacturers.

We found very few companies were knowledgeable about resources available for exporting. Access to capital to fulfill overseas orders (whether or not secured by letters of credit) was a major issue, but most small companies simply did not bother to try to finance their overseas sales. They simply drew on whatever working capital they had on hand, or demanded payment up front from the overseas customer. This ad-hoc financing approach may work for incidental sales, but if a company wants to expand with a cohesive exporting strategy, it needs a solid source of financing it can turn to as the business grows.

At the time I did the study, export finance assistance was divided between two government entities — the SBA helped with smaller loans, while the Export-Import Bank of the United States (Ex-Im Bank) was the place to go for larger loans.

Now, it appears Ex-Im Bank is taking a more proactive role in encouraging entrepreneurial exports as well. The Wall Street Journal reports that businesses with annual export credit sales of $7.5 million or less are now eligible for coverage under an Ex-Im Bank program that even protects small-business owners in the event of buyer default. “Generally, this insurance covers 95% of an invoice, at a cost of roughly 55 cents per $100 of shipment for 60-day repayment terms. (The previous ceiling for this benefit was $5 million.)”

The Wall Street Journal also reports that Ex-Im Bank also recently opened its working capital guarantee program to indirect exporters, meaning US companies that sell products or services to other US companies that subsequently export those goods.

One of the challenges we identified in the SBA study was a lack of awareness of public-sector assistance programs for exporters. This was confirmed in the article as well — for example, the founder of a food-service equipment supplier that has been shipping commercial refrigerators, ice makers and dishwashers to countries within Asia since the late 1980s wasn’t even aware of Ex-Im Bank during his first decade of business.

Because we operate in such a global economy, and will keep increasing global business, companies need to develop export strategies that are supported by export-specific financing.  Some resources are available from the public sector, many from the private sector, and still many others are bootstrapped as the result of entrepreneurial ingenuity. As you build your strategy to do business across the globe, it’s smart business to be aware and incorporate the resources available.

 

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Heather Clancy

Heather Clancy is an award-winning business journalist in the New York area with more than 20 years experience covering the high-tech industry. She has a passion for green IT and regularly covers business technology issues and trends. Her articles have appeared in Entrepreneur, Fortune Small Business, The International Herald Tribune and The New York Times.

Clancy previously was editor at Computer Reseller News, the leading B2B trade publication covering news and trends about high-tech channels of distribution. In that role, she set editorial direction and led a staff of close to 30.

While at CRN, Clancy was the featured speaker on dozens of video netseminars, covering a wide range of topics including Software as a Service, managed services, convergence, IT security, mobile computing and high-tech channel program strategy. She has moderated numerous conference panel discussions and roundtables, and frequently was rated the top session facilitator at CMP Media's XChange conferences.

Prior to joining CRN, Clancy was a business writer with United Press International, where she covered everything from corporate mergers to the early days of the high-tech industry. She holds a B.A. in English literature from McGill University in Montreal, Quebec, and is a graduate of the Stanford Professional Publishing Course.

Heather Clancy

I'm sure cynical investigative reporters would discover that my lifestyle is about as sustainable as the average American, which is to say not so much. But I try. Really hard. Honest. And writing publicly about what the high-tech industry is actually doing to get greener or more sustainable is one way I figure I can contribute more meaningfully to the effort. I’m also a big OMG-kind-of-fan of smart leadership, which is why the goodly folks who publish this blog let me go on about this topic and why I am always on the hunt for forward-looking business management ideas.

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Joe McKendrick

Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. Joe is also SOA community manager for ebizQ, and speaks frequently on Enterprise 2.0 and SOA topics at industry events and Webcasts. He also serves as lead analyst and author of Evans Data Corp.'s highly regarded bi-annual SOA/Web Services and Web 2.0 surveys. Joe writes a regular column for Database Trends & Applications, and has authored numerous research reports in partnership with Unisphere Research for user groups such as SHARE, Oracle Applications Users Group, and International DB2 Users Group. In a previous life, Joe served as director of the Administrative Management Society (AMS), an international professional association dedicated to advancing knowledge within the IT and business management fields.

Joe McKendrick

Joe McKendrick is an independent consultant and editor. Joe has performed project work for the following companies in the IT marketspace: IBM, Systinet/HP, Teradata. He has performed project work for the following organizations in partnership with Unisphere Research (Unisphere Media): IBM, Oracle Corp., International Oracle Users Group, Oracle Applications Users Group, Professional Association for SQL Server, International DB2 Users Group, International Sybase Users Group.

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