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The touch era

By | October 23, 2009, 1:35 PM PDT

With the arrival of Windows 7 an important technology truth becomes obvious.

The mouse is dead. The touch era is here.

The touch era had been coming on little cat feet for years. Go to a restaurant and the waiter is going to use a touchscreen interface to place your order and prepare your check. At my YMCA we’ve long had a touchscreen hat lets me input my workouts so totals can be calculated.

Touchscreens moved from the business to consumer markets with the iPhone. Its screen sometimes drives me crazy — it has a bad habit of calling people when it’s in my pocket — but there’s no questioning its appeal. Thus Apple is moving its iPod to the same interface. It’s more profitable.

But the news today is  Windows 7. For the first time, support for touch is built into the dominant operating system. Which means it will also be a standard offering in all PCs by this Christmas. And it will be supported in all major Windows applications by the end of the year.

This is a very big deal. The last time everyone’s relation with their PC changed was when the mouse replaced the keyboard, 20 years ago. Now touch is finally replacing the mouse.

In medicine, this means doctors can have a cheap PC that works as well as their clipboard. Combine touch with handwriting recognition, put the forms on the screen, and there’s no excuse for fighting Electronic Health Records (EHRs). No good excuse anyway.

The same will prove true across the board. Multi-touch is coming to Linux, sure as shooting, and to every cellphone, probably within a year. Who needs a mouse when you can touch the screen with a finger or a stylus? You don’t.

Here is something else you probably hadn’t thought about. The changing interface will change how we relate to our devices — whether desktop or handheld. It’s going to increase intimacy. Instead of leaning back with your keyboard and moving the mouse, you lean into the touch screen and press where you want to go.

This is going to change a lot more of your life than you know now. So think this weekend about the touch screens you know, about how you interact with them, and then consider that everything will be touch very, very soon.

Then, below, play amateur futurist with me.

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Dana Blankenhorn

About Dana Blankenhorn

Dana Blankenhorn was a contributing editor for SmartPlanet from 2009 to 2010.

Dana Blankenhorn

Dana Blankenhorn

Contributing Editor, Technology

Dana Blankenhorn has written for the Chicago Tribune, Advertising Age's "NetMarketing" supplement and founded the Interactive Age Daily for CMP Media. He holds degrees from Rice and Northwestern universities. He is based in Atlanta.

Follow him on Twitter.

Dana Blankenhorn

Dana Blankenhorn

Dana Blankenhorn has been a technology reporter since 1982, a business reporter since 1978, and a writer for as long as he can remember. His Schwab IRA has a few tech stocks in it, most notably some Intel and Applied Materials bought over 10 years ago. But the vast majority of his tiny fortune (emphasis on the word tiny) is invested in mutual funds. He presently writes for no one else but ZDNet, SmartPlanet and himself. But if you've got an opportunity let him know. If he takes the gig he"ll first add it to this disclosure page.

He writes for SmartPlanet and is not an employee of CBS.

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0 Votes
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Ed L.--STL
I'll play futurist with you.
Think about the need for new screen technology that allows
you to wash your screen with soap and water.
Think shoulder tension and resulting headaches from
continually having to raise your arm to touch the screen.
Think about a new color scheme or font to indicate that an
item on the screen is "touchable".
I like touch design but there's a lot to think about.
Posted by learn@...
23rd Oct 2009
0 Votes
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There certainly is
This gives me a lot to think about.

One thing I was wondering about is when we get "beyond" the screen, that is, when the picture is projected into the air and we can interact with that version.

Yes, life in the 21st century is certainly getting interesting. No Susan Calvin (yet) but we'll see if she turns up somewhere...
Posted by DanaBlankenhorn
23rd Oct 2009
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RE: The touch era
Do you sit close enough to your computer screen to comfortably (and regularly) touch it?

I don't.

Don't see a touch interface replacing the mouse anytime soon.

JL
Posted by JL54
23rd Oct 2009
0 Votes
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Mouse isn't going anywhere.
Just as the mouse didn't do away with the keyboard, the touchscreen
won't do away with the mouse. Having used tablet PCs for the last 5
years and having a touchscreen PC running Windows 7 since the beta, it
is clear that there are some tasks for which touch is quite well
suited, and others where a mouse or keyboard do much better.

Rather than projecting in the air, tap into the optic nerves and
project these images directly into your brain, overlayed on the entire
field of view, using some of that blurry space around the edges that
rarely gets used. At that point, touch gestures applied to a 2D glass
surface would probably need to be replaced with 3D gestures in space,
obviating any further need for a soapy rag to keep your display clean.
Posted by robert.rohr@...
26th Oct 2009
0 Votes
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Much Ado About Nothing
I don't see the big deal here. So you tap an icon with your finger instead of the mouse. So what? Personally, I prefer the mouse.
Posted by chessmen
26th Oct 2009
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RE: The touch era
Chessmen, I basically agree. The hype about touch-screen support will probably sell a lot of computers - but in the end, most of those people won't get nearly as much out of it as they initially thought.

Yes, it's great for special purposes like public kiosks that let you check in for airline flights, or restaurant point-of-sale terminals, or some hospital or factory shop equipment. But people have ALREADY solved those problems years ago, with special monitors or screen overlays that convert touch into mouse coordinates so they work with EXISTING operating systems and software.

For any interactions with a computer more lengthy than selecting a few options on a menu, it gets tiring holding your arm up to a screen and pressing things on it. And using it as a virtual keyboard? Nobody I know would EVER prefer that kind of input to using a real keyboard. It's only tolerated (in kiosk situations), not PREFERRED by the users.

The people proposing more futuristic scenarios where you work with things projected in 3D into space (or right onto the back of your eyeballs, presumably with special glasses) should realize that the touchscreen support in Windows 7 won't do much to support any of that stuff. That's going to require a BIG code re-write or addition. Maybe Windows 8?
Posted by kingtj
26th Oct 2009
0 Votes
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It's about expanding options
Touch is not going to replace the mouse, any more than the mouse replaced the keyboard. There are and will remain some types of functionality that work a lot better with a mouse than with a keyboard.
However, touch will offer more options on controlling computers, thus making them more versatile. You can justify mounting an all in one on a wall because touch will work just fine on it.
As far as the future, I suspect that touch will just be a small part of a wave of expanding input options. Voice Recognition is continuing it's step by step development, and might reach the point where it can casually step to the front of the stage before too long. And then there's Natal and other Gesture and visual based inputs, which could add even more options and capabilities to be exploited in future systems.
I suspect that the real point of touch is that it's the beginning of a larger input expansion that will allow an incredible diversity of inputs, and make computers viable in far more environments than it currently is.
Posted by brendan@...
26th Oct 2009
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Think About This
Think about displaying a "virtual screen" in the air and touching that.

Look at the computers taking over newsrooms now. John King's "magic screen" is now being used by the weathermen. It's a whole different type of performance than when they were standing in front of blue screens (as in the movie "Groundhog Day".)

Interfaces don't change that often.
Posted by DanaBlankenhorn
28th Oct 2009
0 Votes
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Medical applicaitons
I am in a small regional hospital IT dept., and we are currently rethinking the way providers interface with the computer. For a busy doc, the immediacy of a touch screen on a tablet could be key - however, the EMR apps have to move with the pace of technology enhancement to make an alternative like pc touch really viable. I am very interested in alternative human input mechanisms and wonder if you have any good "amature futarist" references you could recommend on this topic. I think we should be moving towards a 'Minority Report' type data glove, myself!
Thanks.
Posted by jschumacher@...
29th Oct 2009
0 Votes
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RE: The touch era
Have you guys seen the amazing Johnny Lee, the developer of some support software to use the Wii remote on a computer? Touch is good, but for TV, for example, It is not very helpful. What I am thinking is the possibilities to do something Spielberg's Minority Report-like.
Posted by rpgabriel
1st Nov 2009
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