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March sales show consumers standing by Toyota

By | April 3, 2010, 5:34 AM PDT

March sales figures show that American consumers have not lost faith in Toyota. Quite the opposite.

Toyota reported sales jumped 40.7 per cent to 186,863 in March compared to the same period a year ago. The real increase was slightly less given there were 26 selling days this March compared to 25 in March, 2009. For the first quarter, Toyota sales were up 8.7 per cent.

A logo not terribly tarnished

A logo not terribly tarnished

In short, four decades of being the acknowledged quality leader was not washed away overnight by Toyota’s stuck accelerator problems. Toyota wrote the book on quality and has run circles around American car makers for years, but has been under seige since last November when the stuck accelerator story broke.

Interestingly, truck sales were up a whopping 54.1 per cent aided by relatively stable gas prices. Consumer Reports has consistently ranked Toyota’s Tacoma small pickup as one of the most reliable vehicle on road year after year.

But with car numbers, there’s always caveats. The first quarter of March, 2009 was one of the worst for the car industry in a half century. So 2010 improves on very soft numbers last year although Toyota weathered 2009 better than most other car makers.

Toyota also offered incentives which it historically has done less than most other manufacturers given its consistent growth and solid reputation. They included zero per cent financing and cash back, depending on model. A recovering economy helped, too.

And it didn’t hurt when doubts were cast on recent reports of Prius accelerator problems.

However, Toyota is not completely out of the woods. The stuck accelerator problems were real and law suits will haunt the company for years. But it has to be somewhat reassured that consumers didn’t abandon  it.

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Related coverage of Toyota:

-> Toyota now hit with Prius brake complaints (updated)

-> Toyota issues software patch for Prius; do autos need to adopt best IT practices

-> Is Hyundai better than Toyota and Honda? New models suggest yes

-> Gas pedal problems prompts Toyota to pull eight models from market

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John Dodge

About John Dodge

John Dodge was a contributing editor for SmartPlanet from 2009 to 2010.

John Dodge

John Dodge

Contributing Editor

John Dodge has written for the Wall Street Journal, Boston Globe, PC Week (now eWeek), EDN, Design News, Electronic Business, Bio-IT World, Health-IT World, Lowell Sun, Haverhill Gazette and Newburyport Daily News. He is based in Massachusetts.

Follow him on Twitter.

John Dodge

John Dodge

John Dodge prides himself on completely independent journalism. His opinions, observations and reporting are not influenced by any financial holdings. He holds no shares in computer, electronics, software or Internet companies. He also has no business affiliations with organizations except with those for which he creates content as a freelancer.

He writes for SmartPlanet and is not an employee of CBS.

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RE: March sales show consumers standing by Toyota
I bought one!!! It wasn't because of incentives but overall quality. Toyota's issues are more about the consumer as opposed to a glitch from my perspective.
Posted by dlando
4th Apr 2010
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RE: March sales show consumers standing by Toyota
I think your views as shared by many. Toyota's history of quality is
rock solid.
Posted by John Dodge
5th Apr 2010
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