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How Netflix is destroying your privacy

By | September 22, 2009, 10:35 AM PDT

I use Netflix. I like it a lot.

Then again, I don’t care much about my personal privacy. I blog under my own name, which is unique to me. I reveal personal details in my blog. I’ve even pictured my own home.

It’s something I was taught in journalism school — try to live as though your every action were public record.

But if your privacy means more to you than mine does to me, perhaps you should be concerned.

Netflix released a ton of data on its users in order to run a Netflix Prize contest, which yesterday delivered $1 million to a team of AT&T researchers who improved its movie recommendation engine by 10%.

A second contest is reportedly in the works.

The problem is with the data used for the contest. As Arvind Narayanan and Vitaly Shmatikov of the University of Texas found in 2007, it’s not that anonymous. If I know just your sex, zip code and birth date I can identify you with 87% accuracy. This process of de-anonymization turns out to be surprisingly easy.

The UT researchers were able to match Internet Movie Database users against Netflix records with near absolute accuracy. Thus, Paul Ohm writes at Freedom to Tinker:

Netflix needs to understand the concept of “information entropy”: even if it is not revealing information tied to a single person, it is revealing information tied to so few that we should consider this a privacy breach.

Even if the motives of Netflix are pure as the driven snow, Ohm adds, they should cancel Netflix Prize II, because the data they’re releasing could be used to find people who have a desire not to be found.

If a woman runs from her husband, and the husband calls an information broker, and that broker uses the Netflix Dataset to find where that woman has moved to, leading to a murder, Netflix won’t get a second warning.

Of course all this shows just how dangerous the “anonymous” data we are giving away routinely can be. I have no problem with such data, in the hands of Google or Netflix or any other reputable business.

I just want it sealed, protected just as personal data is, and used only for the purposes those who obtained it say they will put it toward.

Like, should I rent Knocked Up?

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Dana Blankenhorn

About Dana Blankenhorn

Dana Blankenhorn was a contributing editor for SmartPlanet from 2009 to 2010.

Dana Blankenhorn

Dana Blankenhorn

Contributing Editor, Technology

Dana Blankenhorn has written for the Chicago Tribune, Advertising Age's "NetMarketing" supplement and founded the Interactive Age Daily for CMP Media. He holds degrees from Rice and Northwestern universities. He is based in Atlanta.

Follow him on Twitter.

Dana Blankenhorn

Dana Blankenhorn

Dana Blankenhorn has been a technology reporter since 1982, a business reporter since 1978, and a writer for as long as he can remember. His Schwab IRA has a few tech stocks in it, most notably some Intel and Applied Materials bought over 10 years ago. But the vast majority of his tiny fortune (emphasis on the word tiny) is invested in mutual funds. He presently writes for no one else but ZDNet, SmartPlanet and himself. But if you've got an opportunity let him know. If he takes the gig he"ll first add it to this disclosure page.

He writes for SmartPlanet and is not an employee of CBS.

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You missed the point
I too have some concerns about Netflix releasing information that is supposedly anonymous without consent. But your failed to back your premise, and I believe it is a faulty premise anyway.

The UT study found that given a subset of someone's ratings (say off imdb), you could positively identify that person in a larger set of their ratings, mixed in with other people's ratings (the Netflix prize). Neither Netflix or imdb releases enough information to find someone, unless that "hiding" person was dumb enough to release identifiable information in their imdb ratings. The only other exploit is if you had someone internal to Netflix. In either case, it is irrelevant within the context of them releasing "anonymous" data for the contest.

The more plausible and possible scenario is someone rated some tame movies on imdb, and later an investigator fishing for extortion material matched that data with the anonymous Netflix ratings containing ratings of porn, racist propaganda, or other sensitive and controversial matters from that same person.
Posted by colinnwn
23rd Sep 2009
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limited purpose, limited time, *need* to know
People loan their personal private information to those with whom they do business
(like Netflix) for a limited purpose for a limited time. And even for that purpose, only
information absolutely necessary (not merely convenient) to achieve the purpose
should be obtained, let alone retained. So, for instance, a subscriber loans them a
snail address for the sole purpose of receiving the disks. They may allow Netflix to
process a kredit kkkard, or snail them a check, for the sole purpose of Netflix
receiving payment for the service. They don't give Netflix their kredit kkkard
number for the purpose of socking it away into a data-base linked to their
prospective movie list, or their list of currently sent out movies. Once the payment
has been received by Netflix, the kredit kkkard info should be gone from Netflix's
data-bases. They don't loan the info to Netflix so they can run a contest. The snail
address info should go nowhere but fulfillment. And once the time is up, it should all
disappear from Netflix's records. They don't rate movies, actors, reviews, etc., on
imdb for the purpose of sharing that data with some academic, nor for the purpose
of sharing it with Netflix (though imdb would obviously be a great place for WB,
Netflix, et al. to advertise).
Posted by Professor8
29th Sep 2009
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