The Morning Briefing: Smarter commerce

"The Morning Briefing" is SmartPlanet's daily roundup of must-reads from the web. This morning we're reading about smarter commerce in a digital world.

1.) Inside The Heads Of CEOs: The death of the average consumer in the era of 'Big Data'. Across all aspects of their organizations, from finance to marketing to operations, CEOs are focused on gaining relevant insights into their customers.

2.) U.S. consumers demandfaster and more attentive customer service via social media. U.S. consumers have high expectations for both increased speed and attentiveness for customer service over social media channels.

3.) Making social media work for you and your business. Twitter, Facebook, LinkedIn and more. They can all help small businesses connect with your customers and find expert advice. How?

4.) IBM completes buyout of Tealeaf Technology. IBM Corp. has closed on its buyout of software maker Tealeaf Technology Inc., which it bought to boost its offerings of software that helps companies analyze customers' shopping experiences.

5.) Emerging eCommerce trends. See what's happening with Amazon.com, eBay, Demandware, Google and Facebook.

Image credit: Flickr

Related:

• Top keywords that U.S. Homeland Security use to spy on you
• CEOs choose Big Data over social media?
• Better business? Facebook ‘likes’ in real time for shoppers
• 25 companies that use social media better than you
• The ecoATM: Drop off and recycle old devices
• Online purchasing through a webcam?

This post was originally published on Smartplanet.com