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Smart grids: Consumers skeptical about costs, security

By | February 25, 2010, 4:39 AM PST

Sixty-eight percent of consumers have never heard of the smart grid and 63 percent draw a blank about smart meters, according to a poll by Harris Interactive. Meanwhile, consumers think smart grids will increase costs and be more insecure.

The Harris poll, conducted between Jan. 18 and 25, surveyed 2,576 adults.

Smart grids and meters generally are designed to provide a continuous power feedback loop. In theory, these systems will help consumers monitor and regulate their power usage and electricity providers handle spikes in demand.

Harris shows that the smart grid movement has a few hurdles to overcome.

Here’s a look at the Harris findings with key findings highlighted (click to enlarge):

So what can we learn from this survey?

  • First, few consumers will pay extra for a smart grid.
  • There is hope that smart grids would alter consumer behavior so they would conserve power.
  • There are significant security worries about the smart grid.

What’s also notable is that the worries about the smart grid persist even when consumers are familiar with the technology. To wit:

  • 51 percent of those familiar with smart grids said they strongly or somewhat agreed with the idea that the technology would increases costs. Overall, 42 percent thought smart grids would increase costs.
  • 38 percent of those familiar with smart grids thought the technology would decrease security in the system compared to an overall total of 31 percent.
  • 48 percent of those familiar with smart grids thought reliability would improve.

Add it up and it’s clear that consumers are skeptical about smart grids, especially on the cost and security topics.

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Larry Dignan

About Larry Dignan

Larry Dignan is editor-in-chief of SmartPlanet.

Larry Dignan

Larry Dignan

Editor-in-Chief

Larry Dignan is editor-in-chief of SmartPlanet and ZDNet. He is also editorial director of TechRepublic. Previously, he was an editor at eWeek, Baseline and CNET News. He has written for WallStreetWeek.com, Inter@ctive Week, New York Times and Financial Planning. He holds degrees from the Columbia University Graduate School of Journalism and the University of Delaware. He is based in New York but resides in Pennsylvania.

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Larry Dignan

Larry Dignan
Larry Dignan does not hold any investments in the companies he covers.
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RE: Smart grids: Consumers skeptical about costs, security
I designed two smart meters that are on the market now, and I'm skeptical too.
Posted by jtdavies
25th Feb 2010
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RE: Smart grids: Consumers skeptical about costs, security
The next step after monitoring usage by the hour is charging usage by time of day. In other words, if the power supplier knows your usage is during peak demand and thereby causing the need for greater capacity, the power supplier will want to pass that expense to you.
Posted by vagrantmind@...
25th Feb 2010
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RE: Smart grids: Consumers skeptical about costs, security
Of course Smart grids will cost us more. After start-up costs are recovered, will come the elevated costs for peak energy usage. These will never be balanced or offset by non-peak usage cost reductions. Daytime usage is obviously a peak usage cost driver. Anyone who relies on air conditioning or refrigeration knows these systems are 24-hr/day energy consumers that will always gobble up a disproportionate part of the energy budget.

Add in the surcharges that will accompany "crap & tax" and the scam just becomes more outrageous.
Posted by psquare11
26th Feb 2010
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