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Our newsletters have a new look. Feedback, please!

By | June 11, 2012, 2:08 AM PDT

SmartPlaneteers,

In celebration of our three-year anniversary — can you believe it? — we gave our newsletters a facelift on Friday.

Both the daily and weekly sends got an all-new look. You can see the difference above (click the image to make it bigger) or live, here and here.

A few points to consider:

  1. When we redesigned this website in January 2011, we didn’t touch the newsletters. Hopefully this brings them more in line, visually.
  2. The content (and volume of it) hasn’t changed.
  3. But it might later. We’re trying to produce fewer, better stories on the site; we’d like the newsletters to match.
  4. You also got to meet Aly Windsor for the first time, who has been dutifully and diligently producing the newsletters since April 4 of this year. We hope you’ll appreciate that the stories these newsletters contain are selected by (her) hand, not by an algorithm.

It’s point number three for which I’m most interested in hearing your feedback. You see, we’re doing some really great stuff on SmartPlanet — columnists, foreign dispatches, feature stories, Q&As — the kind of stuff free websites like ours don’t normally offer.

But sometimes those stories get drowned out by the volume of daily blog posts around them. (And don’t get me wrong; I find the daily shorts highly interesting. But you see my point.)

What we’d like to do — and it will take some time! — is further demarcate the “good” stuff from the “daily” stuff, so you can devour the daily briefs throughout the week and know where to look when time allows you to chew on the more cerebral stuff.

Today, it’s all mixed together, both in the newsletters and on the front page. In my opinion, it can get terribly noisy, with up to 20 stories per newsletter.

It’s just one idea, but we’d like to hear from you about it. What say you?

Start your week smarter with our weekly e-mail newsletter. It's your cheat sheet for good ideas. Get it.

Andrew Nusca

About Andrew Nusca

Andrew Nusca is the editor of SmartPlanet.

Andrew Nusca

Andrew Nusca

Editor

Andrew Nusca is editor of SmartPlanet and an associate editor for ZDNet. Previously, he worked at Money, Men's Vogue and Popular Mechanics magazines. He holds degrees from the Columbia University Graduate School of Journalism and New York University. He based in New York but resides in Philadelphia.

Follow him on Twitter.

Andrew Nusca

Andrew Nusca
Andrew Nusca does not hold any investments in the companies he covers.
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+1 Vote
+ -
New formats
Not particularly impressed. Nothing wrong with the old formats.
Posted by elehwald@...
11th Jun
0 Votes
+ -
Appearance vs. content
I have always been amazed at people (entities) that perform disappointingly and when criticized about their performance - buy new clothes and or comb their hair. Read your criticisms Andrew - it's the content, or lack thereof - that people have complained about.
Posted by dduggerbiocepts
11th Jun
0 Votes
+ -
The mic's open, Durwood.
I read the customer service reports every week. I haven't seen much.

You and I have discussed this before, but that was seven months ago. Quite a lot has changed since then, editorially.

So please speak up -- I'm listening!
Posted by andrew.nusca
Updated - 11th Jun
0 Votes
+ -
format change
dont like it
Posted by sarai1313@...
11th Jun
+1 Vote
+ -
New format
I like the new format better than the old.

Visually, it is easier to read because there is a very soft, blue-ish gray background color.

This has nothing to do with content; I am saying that I like the new format.
Posted by soapy123
11th Jun
0 Votes
+ -
Thanks for your feedback.
If you have thoughts on the content, we're open to hearing that, too.
Posted by andrew.nusca
11th Jun
0 Votes
+ -
The Change
Sorry......Don't like it either...........dull Header.......looks like something is missing, no colour,Blah looking.
Posted by man-rescue
11th Jun
0 Votes
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Content
I like the new design. I prefer seeing a lot of stories because some people like business stories and other like technology and so on. So Its nice that there is a good selection and to know that I won??t miss out on something I might find interesting. Sectioning them off might be a good way to organize them though.
Posted by Innovationnut
11th Jun
0 Votes
+ -
New design
Nice job. Easy to pick out the articles of interest. Thanks for thinking of us.
Posted by mikeandhelen1127
11th Jun
0 Votes
+ -
Thank our designer, Sean.
He's the man behind the plan.
Posted by andrew.nusca
11th Jun
+1 Vote
+ -
Headlines and photos
It's cleaner, but I liked the large headlines. Pictures would be a great addition!!
Posted by zcochran88
Updated - 11th Jun
0 Votes
+ -
Good points
I'll see if we can reinstate the large headline on the first story.

And as for pictures -- tougher than it looks, but point taken.
Posted by andrew.nusca
11th Jun
0 Votes
+ -
Design thoughts in General
If one can't read it, what is the point of publishing it?
The text is too small and light grey.
How about black on white... it's worked for hundreds of years, so there must be something to it.
And no, I do not need new glasses.
At least, you have not gone to the lengths of many magazines where the text is pastel on pastel and totally unreadable... lots of subscriptions lost that way.
Posted by TTTiger
11th Jun
+1 Vote
+ -
New format.
It is much cleaner and less cluttered. Readability suffered a little with light blue background. The larger headlines would be helpful.
Posted by deesloan
11th Jun
0 Votes
+ -
New Format
Neat, uncluttered, worth the effort. Slightly easier to navigate.
Content? I am never able to get to every subject, but always find several (i.e. min 3) items of interest. Maybe shrink to several (?) items plus monitored links to other points of interest.
OK ?
Posted by johnhopkins1@...
11th Jun
0 Votes
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New format?!
Sorry. As a subscriber, I didn't even notice. Found what I was looking for though.
Posted by mheartwood
11th Jun
0 Votes
+ -
New look!
Yes, I like it. It's cleaner, easier to find the articles you want. More professional looking.
Posted by walnutkitten
11th Jun
0 Votes
+ -
Font
I agree, the text should be black. Light blue does not always print clearly.(Snag-It).

tom
Posted by finny@...
11th Jun
0 Votes
+ -
Videos
are still a black rectangle. Can you use a codec that actually works? I get this on XP at work on Firefox 10, 11, 12 and 13 - and on Linux at home on Firefox and Chrome, so I don't think it is an isolated issue related to a browser
Posted by zclayton3
11th Jun
0 Votes
+ -
Video
The video worked for me, but it downloaded so slowly I didn't watch it.

tom
Posted by finny@...
11th Jun
0 Votes
+ -
New Format
New, Schmew, I liked the old format well enough. If it ain't broke, don't fix it!
Posted by spindrifter98
11th Jun
0 Votes
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The New Layout of Smart Daily
It is much more comfortable to go through and read up. I was so much easier that I clicked on more titles than usual.

Congrat!
Posted by drfsalem@...
11th Jun
0 Votes
+ -
Like it.
It's easier reading for my old eyes. However, I do agree that black text would be even better.
Posted by Coyoteaz
11th Jun
0 Votes
+ -
A Pleasing Format
My problem with both the old format and the new format is the way the page up and page down hide a few lines of text under the top and bottom banners. Its an irritation that affects usability.

I appreciate the work that goes into scouring the internet daily for the offbeat stories about technology and the way it relates to our daily lives. I don't personally have time to do so, but enjoy reading and commenting on those stories that I find of particular interest. The newsletter summary is great for scanning the gist of the story, with links to the full featured story for more detail. The relatively short length of the full stories makes it easy to digest the content and move on with my busy day.

I am assuming that the updated look of the newsletter has been in response to some issues that were evaluated by your staff. You will always get both positive and negative comments about any changes that you make, so just feel comfortable knowing that your work to design a better publication is appreciated and move on. Its easy to find fault, its a lot harder to find solutions.

I have 50 years in the graphic arts field and a career behind me that supports your work. Just remember that the message is the most important part, but don't let the package detract from the content. As long as you can accomplish that for the vast majority of your readership, you will do just fine.
Posted by dcr100@...
12th Jun
0 Votes
+ -
The New look
Love the new look!
Posted by 16Tons
12th Jun
0 Votes
+ -
New Look
I, like others, find the new look refreshing, clean and uncluttered. Thanks,
Posted by OH6 pilot
12th Jun
0 Votes
+ -
Change
The old one was fine as far as I am concerned. I do like fewer articles per issue, though.

The thing that I would like to have changed is what another message said about the website and using the page up/page down buttons. It cuts off a line or two at the top and bottom, so you continually lose your place and have to find it again by scrolling or using the arrow up/down key. It makes reading the articles harder.
Posted by Mary Fahley
14th Jun
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