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Hospital scans palms to track patients

By | July 26, 2011, 11:27 AM PDT

A New York City hospital is using patients’ palms, not insurance cards, to pull records, according to a new report.

The New York University Langone Medical Center started scanning palms last month to reduce paperwork and prevent identity theft, the New York Daily News reports, using a device that images the veins in a patient’s hand.

Shaped like a butter tray, the black PatientSecure device uses infrared light to scan palms, then links the unique biometric trait to a patient’s electronic health records.

That’s right: no need to pore through a purse for an insurance card. When you return to the hospital for a visit, just place your hand on the box and let the machine do the talking.

The hope is that such technology can help receptionists and patients spend more time dealing with each other than paperwork. NYU is the first hospital to use the system.

Kathleen Lucadamo reports:

One patient who asked not to be identified found it creepy.

“It was the kind of intrusion that if government needed it, you’d have to be under arrest or something,” he said.

The system is, of course, optional and the palm print is included in the patient information protected by federal law. More than 22,000 patients have used the system already, the hospital says.

Here’s a look at how it works in a video:

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Andrew Nusca

About Andrew Nusca

Andrew Nusca is the editor of SmartPlanet.

Andrew Nusca

Andrew Nusca

Editor

Andrew Nusca is editor of SmartPlanet and an associate editor for ZDNet. Previously, he worked at Money, Men's Vogue and Popular Mechanics magazines. He holds degrees from the Columbia University Graduate School of Journalism and New York University. He based in New York but resides in Philadelphia.

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Andrew Nusca

Andrew Nusca
Andrew Nusca does not hold any investments in the companies he covers.
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-1 Votes
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No thank you.
HIPA laws are poorly enforced as evidenced by the frequent hospital leaks of famous people being treated for everything from athlete???s foot to an STD.

You are even more screwed if it is a public hospital as most publicly owned institutions and agencies are exempt from state and federal privacy laws.
Posted by Hates Idiots
26th Jul 2011
+1 Vote
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This is awesome!
It's making things so much easier and much more secure. But what happens if I loose both of my hands!? Haha
Posted by IAW94
Updated - 26th Jul 2011
+2 Votes
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Well, then...
...it appears you'll have to show your insurance card. wink
Posted by andrew.nusca
26th Jul 2011
+2 Votes
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Ummm...
Carolinas Healthcare System has been using this system for years now.
Posted by lyedetektor
26th Jul 2011
0 Votes
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Reduced paperwork, lol.
I cannot imagine any new process that would reduce paperwork. It remains overwhelming. And with the new rush to using internet storage of medical information a new problem has arisen. Just as you sometimes cannot get to your email, cannot get it to send, low signal, blah, blah, blah, so does the charting process go. Thus when you return to work the following day you will be called aside to RECHART everything you charted the day before. And of course, you do not remember all that must be legaly charted before the lawyers get a crack at the chart. So people are printing up their charts and storing them here and there. One used her car. That is your information out in the parking lot. But lawsuits are a reality and if she has to rechart she is going to use the original information, not her memory. Too bad for your private information. I realize they need a way to save the info until they are sure it has been properly saved in the computer or the cloud or whatever and the hospitals are getting wise to check lockers for piles of charts, what are they going to do? Because paperwork just never goes away for hospital people. Mostly due to lawsuits. Thank you for letting me get that off my chest.
Posted by IMWeira
28th Jul 2011
+1 Vote
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thanks for sharing
Great!!! thanks for sharing this information to us!
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Posted by yarinsiz
Updated - 26th Aug 2011
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