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Dunkin’ Donuts experiments with ’smell-vertising’ in South Korea

By | August 12, 2012, 1:33 PM PDT

Today’s consumers have become particularly adept at tuning out advertisements. We hit fast-forward when its time for commercial breaks, avert our eyes away from gigantic billboards and flip right past glossy spreads in magazines.

Advertisers for Dunkin’ Donuts, however, may have figured out a way to make sure their messages are being heard—or at least smelled—loud and clear.

Earlier this year in Seoul, South Korea, the donut chain embarked on an ad campaign in which unsuspecting commuters were hit with a whiff of Dunkin’ Donuts coffee while riding the bus to work. After stepping off the bus, the riders were met a large poster for the shop and a conveniently located store only a few steps away.

To deliver the aroma, engineers for the store’s marketing agency, Cheil Worldwide, created a machine that would instantly serve up a spritz of coffee aroma upon hearing the chain’s jingle. The spray, known as “Flavor Radio,” was dispensed through devices that look much like at-home air-fresheners.

For Dunkin’ Donuts, olfactory advertising seems to have been quite the success in South Korea, where people often equate the brand with donuts rather than coffee. According to the company, the coffee fumes reached the noses of about 350,000 commuters over the course of the months-long campaign. After the testing, Dunkin’ Donuts reported a 16 percent increase in visitors to stores near bus stops and a 29 percent increase in coffee sales.

What do you think about impossible-to-ignore “smell-vertising” technology?

[via The Atlantic via BostInno]

Image: Paul Downey/Flickr, Video: Cheil Worldwide

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Sarah Korones

About Sarah Korones

Sarah Korones was a contributing editor for SmartPlanet from 2012 to 2013.

Sarah Korones

Sarah Korones

Contributing Editor

Sarah Korones is a freelance writer based in New York. She has written for Psychology Today and Boston's Weekly Dig. She holds a degree from Tufts University.

Follow her on Twitter.

Sarah Korones

Sarah Korones

Sarah Korones does not have financial holdings that would influence how or what she covers.

She writes for SmartPlanet and is not an employee of CBS.

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But I don't like coffee!
Not sure about this. I seem to be one of the few people in this world who can't stand coffee and I wouldn't be awfully struck on being involuntarily assailed by the aroma with no choice in the matter.
Posted by davolente@...
12th Aug
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Been like this for centuries.
You can smell any good bakery before you see it.

When every DD made its own donuts you could smell them. They lost that in a shift to regional bakeries.

One of their regional franchise bakeries was down the street from my old office. Every day was a treat, but fall was my favorite time. You can smell the pumpkin donuts for a mile.

There are 11 DDs in just 8 square miles supplied by the bakery.
Posted by Hates Idiots
Updated - 13th Aug
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