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Can technology make hospitals a better place to be sick?

By | July 22, 2010, 6:18 AM PDT

A hospital is a terrible place to be sick.

It’s filled with germs, terrible germs. Germs like MRSA that have faced down every antibiotic ever invented.

Some big careers have been made in the fight against hospital infections. Peter Pronovost won a MacArthur “genius grant” for showing how checklists can eliminate most of them. Donald Berwick became the head of Medicare after his 100,000 Lives campaign showed how infections could be reduced.

(The slide at right, credited to Pronovost, describes how to prevent infections. The whole slide show can be seen at the Department of Health and Human Services.)

Yet still, infections happen. Despite the fact catheter infections are now called “never events” for which insurers and government won’t pay, they happen. About 30,000 people will die in American hospitals this year from catheter infections, the CDC estimates.

Can technology reduce this toll? Yes, it can:

  • Washable computer gear, which I wrote about last week, can eliminate one source of infection. If the gear is washed regularly.
  • Electronic Health Records, being installed in 85% of hospitals thanks to the HITECH stimulus, can bring  best practices, including monitoring of catheters, to the patient’s bedside.
  • LEDs inside ventilators can kill bugs in the air. Strong lights can be placed inside ventilators, far from patients, reducing the chance of airborne infection.

The best technology might be regular reporting of problems to top hospital managers, according to a survey from the Association for Professionals in Infection Control and Epidemiology (APIC) sponsored by a catheter company.

Half their members, surveyed at the group’s annual meeting this week, said infections are still a problem at their facilities, and blame a lack of commitment from hospital leadership.

Members of the group say they’re spending all their time looking for and reporting on infections, meaning they have little time for training people and preventing them. Automate the reporting and their time is freed up. Get those reports to hospital leaders, make them accountable for results, and they will pay attention.

Hospital infections are becoming increasingly dangerous as more bugs become immune to more drugs. But technology now making its way into hospitals will make these infections easier to detect, and free experts to train workers on checklists and other procedures making them a thing of the past.

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Dana Blankenhorn

About Dana Blankenhorn

Dana Blankenhorn was a contributing editor for SmartPlanet from 2009 to 2010.

Dana Blankenhorn

Dana Blankenhorn

Contributing Editor

Dana Blankenhorn has written for the Chicago Tribune, Advertising Age's "NetMarketing" supplement and founded the Interactive Age Daily for CMP Media. He holds degrees from Rice and Northwestern universities. He is based in Atlanta.

Follow him on Twitter.

Dana Blankenhorn

Dana Blankenhorn

Dana Blankenhorn has been a technology reporter since 1982, a business reporter since 1978, and a writer for as long as he can remember. His Schwab IRA has a few tech stocks in it, most notably some Intel and Applied Materials bought over 10 years ago. But the vast majority of his tiny fortune (emphasis on the word tiny) is invested in mutual funds. He presently writes for no one else but ZDNet, SmartPlanet and himself. But if you've got an opportunity let him know. If he takes the gig he"ll first add it to this disclosure page.

He writes for SmartPlanet and is not an employee of CBS.

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RE: Can technology make hospitals a better place to be sick
Having been exposed to MRSA, and treated in a top quality
Hospital, I do not think technology is the answer to every problem
that arises in our society. While being treated for MRSA, I was put
in a room with approximately 25 other patients waiting for a bed;
some of these patients had just endured heart bypass
operations, and the hospital staff had me mingled with
them.Imagine children of parents not aware of this salient fact,
then seeing their parents die from infections " unknown " !
Technology will not solve this problem, but a simpler solution
might be isolating me or MRSA patients from patients, who are
vulnerable to any infection due to surgery. Although threatened
by the chief resident that I could die, I checked myself out of the
Hospital, as I felt that I was a real threat to their lives. Common
sense, and not technology, is sometimes the cheapest and most
efficient answer to problems, not more laws, not more technology,
just enforcement of isolating MRSA patients !
Posted by oceanconveyor
22nd Jul 2010
0 Votes
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Technology can't replace care
Oceanconveyor. You're right. Technology can help, but simple
adherence to things like checklists would actually do the job.

What the latest technology can do is create alarms against
violations of protocols and alert top management so people can
be held accountable when, say, you're left in a room with 25 other
people.

Being able to measure those costs is the first step in finding ways
to bring them down. And I recognize these costs are both human
and financial.
Posted by DanaBlankenhorn
22nd Jul 2010
0 Votes
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RE: Can technology make hospitals a better place to be sick
Dana,

You are correct with regard to setting up a tech grid, or
monitoring system, that set off bells and whistles, which would be
well within reasonable costs. We agree on implementation of new
ideas, but waking up the hospital management to simple concepts
seems to be the problem, as this is a human decision, or space
issue, outside our ability to help them. My experience with
hospital systems in general, is that they are in the Dark Ages with
regard to technological administrative systems, logistics,
compilation of patient history,including current drugs, x-
rays,blood work, etc. and the only complete system that I have
encountered is the Veterans Administration system that brings all
documentation and history into one physicians tablet, or PC. A
serious problem for technologists who are seeking to assist
hospitals is the persistent administrative politics, much akin to
climate change, where new and inventive technologies are not
allowed to operate, without additions or deletions related to
political will. Without encumbrances such as politics, IBM would
realize great technological changes as envisaged in Smarter
Planet or Smarter People. And thinking smart in this age of
mounting problems will only assist Cities, States, Hospitals, and
corporations, an opportunity to save money, become more
efficient, and start getting smart ! Thank you for your fine column
that opens doors to new ideas,
oceanconveyor
Posted by oceanconveyor
22nd Jul 2010
0 Votes
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oceanconveyor
I agree with you. Shaking hospital managers roughly by the
shoulders seems to be a good idea.
Posted by DanaBlankenhorn
23rd Jul 2010
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