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Q&A: What Disney can teach us about urban planning

By | October 12, 2012, 3:30 AM PDT

Can you imagine walking under the arches of the first Disneyland in 1955? Walt Disney manifested a magical world unlike anything seen before. I imagine having the feeling that anything is possible, that magic exists as long as we believe in it. I imagine this feeling because I have never actually felt it. By the time I was born, “Disney” meant “Disneyfication”. The Magic Kingdom meant waiting in line for hours just to order a coffee from a fake Italian town that turns out to be the exact coffee sold in the fake French town and the fake Moroccan town. You get my point.

But behind the typical reaction to Disneyfication today – the fear of homogenous design and pseudo-historic private spaces posing as public spaces  - there is the more complicated story of how the Disney empire came to be, and what this has meant for contemporary urban design.

Jennifer Gray is a historian of modern art and architecture specializing in the relationships between progressive social politics and the built environment. Gray’s talk, Variations on a Theme Park, tackled the Disney empire in the context of urban design. The lecture was part of The Museum of Modern Art’s Common Senses at Lunchtime series in New York City. We caught up with Gray after the talk, below are excerpts from the interview.

Tell me about the first Disneyland. Was it a radical endeavor at the time?

Disneyland was less radical than incrementally progressive. Traveling carnivals and permanent amusement parks like Coney Island had been around for decades. But these parks were often viewed with suspicion – as dens of vice.

Disney was intent on creating a wholesome, family-friendly experience in contrast to these early amusement parks. The most radical aspect of the endeavor was the way Disney capitalized on new mass media to market and design the park.

Many of his fellow movie moguls felt threatened by television. Disney used the new medium as an opportunity to market Disneyland to millions of viewers simultaneously. Disneyland existed in the imagination of millions of viewers before the physical place was even completed.

The first Disneyland was built in 1955 on 180-acres of an Anaheim orange grove. It consisted of “Main Street, USA,” a nostalgic reproduction of small-town America, a princess castle called the Magic Kingdom, and four fictional “lands” – Fantasyland, Frontierland, Adventureland, and Tomorrowland.

When Disneyland finally opened, visitors experienced the spaces in manner akin to watching television: a fragmented, discontinuous narrative where the visitor-viewer chooses channels. Tourists could switch “channels” from land to land in a matter of steps, bridging vast expanses of geographic space and time – from prehistoric Africa to the American western frontier – in minutes.

The deliberately ambiguous boundary between fantasy and reality meant that the visitor was no longer a mere viewer, but an actor in the fiction of Disneyland. This deliberate marketing of experience was novel.

Aerial view of Disneyland in 1963, located in Anaheim, California, United States.

Aerial view of Disneyland in 1963, located in Anaheim, California, United States.

You’ve described Disney as engaging in an “architecture of reassurance”. What does that mean?

The term “architecture of reassurance” belongs to Karal Ann Marling. The meaning relates to Disney’s particular brand of nostalgic, comforting architecture and urbanism. Take Main Street for instance: its miniaturized scale, historical details, and clearly nostalgic design reduce the undisciplined complexities of a city to the status of a toy – believable, fun, and entirely controlled and harmless.

The variety and detail of pseudo-Victorian storefronts lent Main Street visual diversity, when in reality the facades were just that – false fronts, a stage set concealing the fact that Main Street actually consisted of a handful of enormous warehouse structures that had more in common with suburban shopping malls than with nineteenth-century Main Street.

Even the uncomfortable friction of capitalist competition – normally visible in advertisements, varying quality of décor, price points, and so forth – was suppressed beneath the harmonious architecture and by the business practices of the WED Corporation itself.

There are no difficult decisions and no wrong directions - Fantasyland is just as good as Adventureland, and there are no dangerous ghettos. The Boardwalk at Disney World contains all the amusements, dance halls, restaurants, and lights without any of the prostitution, destitution, gambling, and vice that accompanies a real Atlantic City. In short, life seems easy, pleasant, manageable, and awfully nice in Disneyland - the architecture of reassurance.

It seems like Disneyland offers a world of diversity, partly because of Walt Disney’s obsession with aesthetic detail. But is this diversity an illusion?

Entire cultures and historical epochs are reduced to their minimal signifiers so as to be readable by (and sold to) the broadest possible public – sushi in “Japan,” Vikings in “Norway,” or Aztec pyramids in “Mexico” – while ersatz souvenirs substitute for the act of travel and its uncomfortable displacement.

Real diversity, whether architectural, economic, social, racial, or cultural, is challenging, undisciplined, imperfect, and hard, even frightening – difficult feelings that are incompatible with the aims of a magic kingdom.

Walt Disney introduces each of the Seven Dwarfs in a scene from the original 1937 Snow White theatrical trailer.

Walt Disney introduces each of the Seven Dwarfs in a scene from the original 1937 Snow White theatrical trailer.

A lot has changed since the first Disneyland was built. What are some of the lasting physical and social impacts of Disney’s architectural approach?

At a purely architectural level, Disneyland promoted a sentimental architecture. Style mattered less than the fact that buildings were stripped of any dissident, provocative architectural elements. Avant-garde modernism was carefully avoided.

By the 1990s, however, Disney Corp reversed this approach and began hiring renowned postmodern architects such as Michael Graves, Frank Gehry, and Robert Stern. Gehry helped designed Paris Disney – demonstrating the extent to which capital has the power to absorb its own opposite.

The socio-economic impacts are probably more powerful. Disney amusement parks create an expectation among visitors that cities should be immaculate, apolitical, highly ordered spaces populated, for the most part, by people not unlike themselves.

In recent years Disney-urbanism has colonized authentic cities. Urban entertainment districts such as South Street Seaport in New York, Quincy Market in Baltimore, and Harbor Place in Baltimore are good examples. South Street Seaport conveys the impression of a once-active seafaring culture, but without the messiness of a functioning seaport – the smell of fish, working-class dockhands, clamoring fish mongers. Instead we find national retail and restaurant chains like The Gap and McDonald’s.

It is the seemingly urban and authentic character of these districts (real cobblestones, 100-year old brick facades, a carefully displayed historic ship) that make the usual retailers feel new. Visitors are usually tourists – everyday people living in New York, for example, recognize that something about South Street Seaport is a fiction.

A view of downtown Celebration, Florida.

A view of downtown Celebration, Florida.

How did Disney influence the rise of illusory public spaces? I mean, spaces that appear to be public but are highly controlled and private, like a mall complex.

I would not use the phrase “illusory public space” in this context. There is something off about the term, perhaps because it seems to connect Disney’s illusions and fantasies to malls, which is not quite accurate. People know malls are private developments, so they are not really “illusory.” The problem is that malls get used de facto as public space because people don’t have anywhere else to go.

POPS (privately owned public space) could be more accurately termed illusory – examples of POPS would be plazas fronting skyscrapers in New York City, which are public spaces but privately maintained by the adjacent corporations in exchange for zoning credits. The danger of such arrangements to the public sphere was demonstrated by the Occupy movement.

Disney’s influence was indirect. Malls were an attempt to provide increasingly dispersed, far-flung suburban communities with much-needed retail outlets and community centers. Disney’s vision was bigger than Main Street (the mall). It included bringing the fantasies of his animations to life by capitalizing on cutting-edge Audio-Animatronic technology.

He attempted to build a utopian world-in-miniature at EPCOT. He pioneered the monorail in the hopes it could be used in real cities. So his project was much more ambitious than malls.

“Illusory public spaces,” as you call them, resulted from legislation enacted between the mid-1920s and the mid-1950s that provided federal subsidies for certain kinds of private development (such as interstate highway subsidies, mortgage loan insurance, tax deductions for commercial real estate, etc.). This ultimately resulted in what we call scrawl today.

Picture of Walt Disney at the opening of Disneyland in 1955.

Walt Disney at the opening of Disneyland in 1955.

I wonder if Walt Disney anticipated what would be termed as “Disneyfication”. Do you believe places like Celebration, Florida are viable strategies for urban development? What can we learn from projects like this?

Did Disney anticipate Disneyfication?  I don’t know. He died in 1966, even before his ideal community of EPCOT was reduced to the status of amusement park and constructed by his successors. But he probably would have approved. Disney loathed unplanned, unregulated sprawl and endeavored to create safe, family-friendly, pleasurable and educational experiences for people. “Disney-fied” spaces like Quincy Market or South Street Seaport, whatever their shortcomings, succeed in doing that.

Certain aspects of Disneyland and its offshoots are positive – such as the urban planning strategies at Celebration, the urban renewal ideals behind South Street Seaport, the imaginative and also educational programs at Disneyland amusement parks, the attempt to introduce cultural diversity at places like EPCOT.  But there are also limits to this vision and danger in suppressing conflict and difference in order to create sanitized, controlled, consumer-based experiences. Celebration operates like a gated community – its population self-selects by income. This fosters intolerance or indifference to the ongoing challenges of living in real-world, democratic communities.

Despite the fact that Disneyland is not a city but an amusement park, Karal Ann Marling points out that it does ask the right questions: “What should the city look like?  And who or what should be in control?” Perhaps we just need different answers to those questions.

Images: Creative Commons

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Rachel James

About Rachel James

Rachel James is a contributing editor for SmartPlanet.

Rachel James

Rachel James

Contributing Editor

Rachel James is a radio documentary producer and multimedia journalist based in Brooklyn, New York. She has worked with Radiolab and This American Life, contributed to WNYC's Talk To Me, Down East Magazine, KALW's Crosscurrents and the Third Coast International Audio Festival. She holds a degree from the University of Toronto and is a graduate of the radio program at the Salt Institute for Documentary Studies.

Follow her on Twitter.

Rachel James

Rachel James

Rachel does not have financial holdings that would influence how or what she covers.

She writes for SmartPlanet and is not an employee of CBS.

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+1 Vote
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It doesn't sound like you were there in 1955
To paraphrase Lloyd Bentson, "Mr. Gray, I knew Disneyland (in 1955), and you don't seem to have been there." For us kids, it was the next step beyond Knotts Berry Farm--incremental as you say. But the television channels is academic gobbledygook--why do we do that? It was experienced as a way for Disney to package their entertainment stories (unless you have memos or something, I would drop the TV channels theory--if it is true it went right over our heads!).

The criticism about fake diversity, no competition on Main Street, etc. I guess, but none of us ever expected anything different. Even as kids we knew that this was an amusement park, not a recreation a la Colonial Williamsburg or some critical commentary on how we should be as a society. As to the underground activity--the Atlantic City casinos do not have legal prostitution or drugs, and it is not legal on Main Street either, which is not to say that they are not available if you know how to look for such things (even a teenager willing to leave the marked paths can come across such things).

The real lessons of Disneyland are not about the veracity of style, they concern crowd control and keeping the masses happy. Set you critical insights toward what Disneyland's design has to say about post-9/11 America and we might all learn something important.
Posted by zooeyjfp
12th Oct
+1 Vote
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Hackery
This analysis is wrongheaded, simpleminded, and insulting, frankly. Disneyland was and is theatre-in-the-round on the grandest scale imaginable. Fictitious settings are realized in physical permanence, and the audience is able to pass through the metaphorical proscenium arch or fourth wall to step onto that stage and to interact with the players.

Of all the storytelling media that human beings have used throughout the millennia, the "theme park" from the mind of Walt Disney was and is the most elaborate, and the sheer audacity of the concept is as radical as anything anyone had done previously or has done since.

The duality of Disneyland is that it is, at once: Main Street, Disneyland, U.S.A., everyone's hometown (but mostly that of Walt Disney, himself); and, The Magic Kingdom of Disneyland, which is comprised of The Four Cardinal Realms of the Imagination (Adventureland; Frontierland; Fantasyland; and, Tomorrowland).

The reality-based and semi-autobiographical, albeit universalized and archetypal, turn-of-the-19th Century Main Street, U.S.A. leads to a storybook castle representing the human imagination as exemplified by the centuries-old timeless fairy tales that were transmitted across the eras and the oceans in an oral tradition, and, like the cardinal points of the compass, The Four Cardinal Realms of the Imagination radiate from Central Plaza as four distinct and quintessential places that were and are exactly the opposite of a "fragmented, discontinuous narrative." In fact, each of them unites individual narrative experiences as attractions that hold common themes and that occupy a common imaginary universe. And, the entrance to each Realm, from the stockade of Frontierland to the drawbridge of Fantasyland, serves as its own proscenium arch.

Examinations of the influence of Disneyland on urban design in the real world are worthwhile, but this interview clearly did not even begin to discuss this complex topic, which is the heart of the emerging discipline of collaborative and creative placemaking that achieves in the built environment both a Utopian and a romantic idealism, which may be characterized as Disneyesque, while promoting the authentic expression of community.
Posted by Pragmatic Idealist
Updated - 13th Oct
0 Votes
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What nonsense!
Like zooeyjfp, I grew up in Southern California just 30 miles from Disneyland. I was born in the mid-50s around the time it opened. Like most people in Southern California who had relatives living outside of the state, we often got visits to see us when most of the time they really wanted to see Disneyland. So there were many summers when I went at least two or three times.

Look, Disneyland was just a gussied-up amusement park. Everybody knew that. It was an artificial environment, but what made it special was the attention to detail. The rides were always several notches above what you got at other amusement parks. Did Disney work hard to keep the real world outside of the park? Sure. So what? It was just a place to have a fun day. Nobody wanted to live there, and I can tell you that by the third or fourth visit of the summer I really didn't want to go.

For most visitors to Southern California, Disneyland took up a day or two of a visit that also included the beach, mountains, and many other tourist attractions. Most of these were in the "real world", and you saw humanity without any Disneyfication. So how was a day or two at Disneyland culturally destructive?

While some may see Disneyland as the forerunner of artificial environments, I see it as a forerunner of modern "human-centered" developments that mix retail with residential in a small area where everybody can walk to every destination. Disneyland proved you can provide a complex, stimulating environment in a very small space. It got people thinking differently.
Posted by zackers
13th Oct
+2 Votes
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The Quality of the Pedestrian Experience
Disneyland is particularly instructive in its ability to create an imminently walkable experience that can demonstrate to generations who have lived under the domination of cars that movement on foot in public or semi-public places can be extremely valuable.

One of the reasons that the Disneyland annual passport has grown in its popularity in recent decades is because so many people are starving for high-quality public spaces and walkable environments.
Posted by Pragmatic Idealist
Updated - 13th Oct
-3 Votes
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dineyfication
Dear Jennifer and Rachel,
Have how you ever waited in lines with millions spending a small fortune to ride on or see whatever-it-is at Disneyland? I wait in long lines in Walmart and pay a smaller fortune. Isn't it all, basically, a shopping experience? One more entertaining than the other?
And speaking of crowd control and delusion remember the big sponser of this web site (IBM) was BFF with the Nazis (see edwin Black's research) and Walt was more than a closet anti-semite and Negro hater. On the other hand, we're best buddies with the Saudis whose greatest export ain't oil; it's called Wahabism.
Cheers.
Posted by affordablecomputerguy@...
Updated - 13th Oct
+1 Vote
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The Anti-Semite and Negro-Hater who Created "it's a small world"
Would you like someone making such ridiculous and baseless accusations about yourself decades after you die? Did you know him? Were you in the closet with him? Do you know anyone who knew him? Do you have any evidence whatsoever to spread vile rumors about someone over the Internet?

Incidentally, in the above picture showing Walt Disney dedicating Disneyland, a rabbi is standing out of frame next to the guy on the left. The clergyman, along with a Catholic priest and a Protestant minister, were all invited to speak at the ceremony, and they did. Unlike yourself, I can point to a multitude of real examples that show Disney's appreciation for cultural pluralism and his respect for other human beings.
Posted by Pragmatic Idealist
Updated - 15th Oct
+2 Votes
+ -
Translation: Reality sucks
But there are also limits to this vision and danger in suppressing conflict and difference in order to create sanitized, controlled, consumer-based experiences. Celebration operates like a gated community its population self-selects by income. This fosters intolerance or indifference to the ongoing challenges of living in real-world, democratic communities.

Is it really fostering "intolerance or indifference" or merely a reaction to "intolerance or indifference"?
Posted by JohnMcGrew@...
13th Oct
+1 Vote
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I've always argued that we should have outsourced Iraq to Disney.
They know how to turn an otherwise inhospitable landscape into a paradise that people will pay large sums of money to come to. They know how to develop infrastructure from scratch. They know how to build to high standards and within a budget. They know what is technologically possible, and how to integrate that technology. They know how to feed tens-of-thousands of people daily, and cater to their every practical, and even impractical need. And they know security. There are probably few places safer than a Disney property.
Posted by JohnMcGrew@...
13th Oct
0 Votes
+ -
Disneyland verses Magic Mountain...
Six Flags offer taller and faster coasters at the expense of the well crafted "artificial" experience that Disney offers. In city design, one would be like a giant round building complete with all the infrastructure, necessary stores and outlets, perhaps the epitimy of efficiency, whilst the other would be more like beautiful architecturally crafted buildings... complete with all the needs.
Either way, we need to envision a combination and a way to "grow" these planned spaces such that residents can enjoy, on a planet that otherwise would not be able to support tens of billions of people.
No cars (in the usual sense) needed, transport will be far more efficient, by use of vertical cable cars from say, 156th street "down" to the food store, walking and biking via pathways and even an occasional coaster. Being that hundreds of thousands of people could live comfortably in a single square mile (and highrise buildings), there would be no need for stop lights and congestion.
The two dimensional transport system of today shall be obsolete in Tomorrowland!
Posted by fireofenergy
14th Oct
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