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Business Brains
Inside the executive mind. Profiles of the C-suite, entrepreneurs and other decision-makers.
Heather Clancy
Heather Clancy
Contributing Editor
Heather Clancy has written for United Press International, ZDNet, Entrepreneur, Fortune Small Business, the International Herald Tribune and the New York Times. She holds a degree from McGill University. She is based in New Jersey.
Heather Clancy
I am fascinated about how businesses of all sizes can transform their operations through technology -- not just to make themselves more efficient, but to rise above their competitors. That's the theme for my two ZDNet blogs, Small Business Matters and Next-Gen Partner. For SmartPlanet, I'm focused on profiling inspirational and controversial business leaders who have great leadership lessons to share. I also write regularly and passionately about corporate social responsibility and sustainability issues for GreenBiz.com.
Occasionally, I will pop up at an industry conference in some sort of speaking capacity. In cases where an engagement involves a sponsor that may be covered in this blog, that fact will be disclosed in coverage as appropriate.
My corporate writing work usually consists of crafting research white papers about some aspect of technology or moderating Webcasts. In the event that my commentary (in written, audio or video form) mentions a company for which I have provided consulting advice, I will disclose that fact. However, there is no connection between these projects and topics that I cover in my blogs.
She writes for SmartPlanet and is not an employee of CBS.
Claire Lambrecht
Claire Lambrecht
Contributing Editor, Cities
Claire Lambrecht is a freelance journalist based in Brooklyn, New York. She has written for the New York Times, Slate, Salon, Guernica and CBS MoneyWatch. Previously, she served as a Fulbright ETA and Teach For America corps member. She holds degrees from Cornell University and the University of Hawaii and is pursuing another from New York University.
Claire Lambrecht
Claire does not have financial holdings that would influence how or what she covers.
She writes for SmartPlanet and is not an employee of CBS.
Audrey Quinn
Audrey Quinn
Audrey Quinn is a multimedia science journalist based in Brooklyn, New York. She has corresponded for PRI's The World, Radiolab, Deutsche Welle's Living Planet, and a number of NPR affiliate stations. She also produces and hosts a podcast for the Mind Science Foundation. Previously, she performed neuroscience research at the University of Washington Autism Center and the Seattle VA Hospital.
Audrey Quinn
Audrey does not have financial holdings that would influence how or what she covers.
She writes for SmartPlanet and is not an employee of CBS.
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The end of management? Hold that thought
If a CEO or top corporate executive from 1960 were teleported through time to today's organization, would he suffer culture shock? (And it would have been a "he.") Maybe not, according to Gary...
5 | June 9, 2009 5:56pm |
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When the going gets tough, the tough get smarter about management
I've heard it said that the fastest and most efficient messaging mechanism in any organization is the rumor mill. However, it's far from being an accurate communications medium. And in uncertain...
June 9, 2009 8:17am |
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Think organic, and I'm not just talking about sales growth
I'd like to preface this post by noting that I have very unhealthy eating habits (daily coffee, check. frequent pastries, check. ice cream, double check.) But the number of grocery stores and...
1 | June 9, 2009 8:14am |
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Customer support simplified: Get someone else to solve your problem
For longer than I can remember, the software development world has been flirting with the ideal of self-service customer support — forums where bug-plagued or perplexed users can resolve their...
June 8, 2009 9:38am |
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Dell offers example of solid corporate sustainability marketing, sans greenwash
It's gotten so that if a week goes by without some sort of green IT, corporate sustainability or environmental announcement from Dell, I start worrying. OK, so I'm exaggerating a little bit, but...
2 | June 6, 2009 5:00am |
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Jim Collins: a peek inside the mind of a business guru
"Decline can be avoided. Decline can be detected. Decline can be reversed." -Jim Collins Can an organization in decline turn itself around? Is there a light at the end of the tunnel? Yes, says...
1 | June 5, 2009 2:02pm |
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Have we hit bottom? Seems like these CEOs think we have.
I've been writing about the Consumer Confidence Index (from the Conference Board) for many, many years. I didn't even KNOW there was a CEO Confidence Index. But there is, and apparently it is on...
1 | June 5, 2009 5:04am |
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Does location, location, location really still matter? Yes, but in a very different way.
I received a report this week from the Milken Institute in Santa Monica, Calif., that discusses what it calls the top high-tech metropolitan areas for knowledge workers in North America. This...
June 4, 2009 3:08pm |
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Every business may benefit from a 'cloudy' future
It won't be long before organizations have access to powerful information technology solutions at low, incremental costs -- that used to only be available to companies with multi-million-dollar...
2 | June 4, 2009 9:05am |
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An MBA is so passé. Why not a master's degree in conservation?
Full disclosure. I have nothing more than a B.A. degree to my name, and 20 years of working with journalists, which in itself is a whole other realm when it comes to human resource management. But...
4 | June 3, 2009 7:47am |
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In today's brand-cluttered world, KISS is way better than TMI
About a week ago, much to my own chagrin, I bought both a wallet AND a new purse while I was picking up one I had brought in for repair. I had no real reason for doing so, other than the fact that...
June 2, 2009 6:28pm |
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Dell ups the ante with latest alternative energy proclamation
The equations that some companies use to calculate their exposure to alternative energy sources are admittedly somewhat misleading and completely self-serving. Keep in mind that often, when a...
June 2, 2009 9:57am |
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What Bruce Springsteen teaches us about management
What could Bruce Springsteen teach us about management? Scott Eblin has a few ideas, inspired by a recently published interview with E Street Band guitarist Nils Lofgren. The band has been a...
1 | June 2, 2009 8:03am |
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Survey: Salary cuts on the rise as an alternative to the layoff route
Like most of you, I've been on pretty much every side of a layoff: The planning end, the delivery end, the surviving end and (ultimately) the receiving end. With no disrespect to anyone who has...
1 | June 2, 2009 7:42am |
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Five reasons we live in interesting times
"May you live in interesting times." No one quite knows the origin of that statement, though it's purported to be a Chinese proverb -- or even a curse. But interesting times these are, with...
2 | May 27, 2009 12:46pm |
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'Lean and lame' -- why downsizing doesn't work
Tough times call for tough choices. But is downsizing really the best option? In the past, I've heard it referred to as "dumbsizing" -- that is, almost knee-jerk slashing of staff in response to...
2 | May 27, 2009 12:46pm |
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Smashing the hierarchy: the rise of the virtual organization
Today's organizations, which are evolving from large verticalized entities into a more networked structure, consisting of a core business supported by networks of partners, contractors, and...
1 | May 27, 2009 12:45pm |
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IBM research: Sustainability vision still not aligned with strategy
Corporate America is counting on social responsibility to improve efficiency, but few companies are collecting enough data to make their dreams a reality, according to an IBM survey. IBM's second...
1 | May 27, 2009 12:44pm |
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Autodesk practices what it preaches when it comes to green design
There's nothing that sets my BS sixth-sense on edge more than a business that doesn't walk its own talk. Apparently, the managers at design software Autodesk share that philosophy. The software...
1 | May 27, 2009 9:43am |
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Are you measuring your business with the right management equation?
I supposed you could call one of my specialty areas of business coverage the channels of distribution used by high-tech vendors to get their products into the hands of their customers. The very...
1 | May 27, 2009 8:20am |