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Your delivery company giveth, why shouldn’t it take away?

By | June 23, 2011, 4:12 AM PDT

Without fail, at least one express delivery truck drives down my street every day, dropping off something or other for me or one of my neighbors. Sometimes those vehicles make multiple visits. Often, I have wondered why those logistics aren’t better coordinated. Or, for that matter, why those companies aren’t making better use of progressively empty vehicles by taking things BACK to the company’s warehouse facility.

Apparently, I’m not the only one who has been wondering this: delivery company DHL has just started up an Envirosolutions division in Europe. The services that the group will offer are outlined on its site and they specifically related to environmental laws that are in effect in the EU: packaging compliance, WEEE compliance, battery compliance, waste and recycling, local community support, and gathering the data to help companies prove that they are doing things the right way.

The idea is to extend DHL’s existing lines of business, while offering DHL customers both better compliance postures and potential new revenue streams.

I haven’t heard of any other major delivery company doing the same sort of thing. Mind you, UPS has focused on green shipping services. That is, it helps some of its business customers offer shipping options to their customers that are more environmentally sensitive than others. The company calls it their carbon-neutral shipping option. (There’s even a Web site, GreenShipping.com, that helps you make shipments via FedEx, UPS or the U.S. Postal Service more carbon-neutral.)

A service like the one that DHL is offering is much harder to pull off, because it really requires a totally different mind set on the part of the drivers and warehouse personnel. But it should be interesting to see if the other major delivery companies — or the USPS for that matter — look at ways to follow suit.

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Heather Clancy

About Heather Clancy

Heather Clancy is a contributing editor for SmartPlanet.

Heather Clancy

Heather Clancy

Contributing Editor

Heather Clancy has written for United Press International, ZDNet, Entrepreneur, Fortune Small Business, the International Herald Tribune and the New York Times. She holds a degree from McGill University. She is based in New Jersey.

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Heather Clancy

Heather Clancy

I am fascinated about how businesses of all sizes can transform their operations through technology -- not just to make themselves more efficient, but to rise above their competitors. That's the theme for my two ZDNet blogs, Small Business Matters and Next-Gen Partner. For SmartPlanet, I'm focused on profiling inspirational and controversial business leaders who have great leadership lessons to share. I also write regularly and passionately about corporate social responsibility and sustainability issues for GreenBiz.com.

Occasionally, I will pop up at an industry conference in some sort of speaking capacity. In cases where an engagement involves a sponsor that may be covered in this blog, that fact will be disclosed in coverage as appropriate.

My corporate writing work usually consists of crafting research white papers about some aspect of technology or moderating Webcasts. In the event that my commentary (in written, audio or video form) mentions a company for which I have provided consulting advice, I will disclose that fact. However, there is no connection between these projects and topics that I cover in my blogs.

She writes for SmartPlanet and is not an employee of CBS.

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Posted by yarinsiz
Updated - 26th Aug 2011
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