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Should you outsource sustainability data collection?

By | February 8, 2011, 9:35 AM PST

It has become increasingly clear over the past year that despite good intentions, many businesses — especially midsize ones that don’t yet have a sophisticated business intelligence or data analytics infrastructure in place — are having a devil of a time collecting data on their true energy efficiency or carbon footprint exposure. That’s why you will hear more from the classic technology services companies about services meant to help companies with this thorny challenge.

The latest example is a service from software company CA Technologies and technology services company Capgemini. The two have created what they are calling a global Energy, Carbon and Sustainability Business Process Outsourcing service that combines the CA ecoSoftware carbon and energy management application with analysis and workflow from Capgemini.

The two companies say their service will offer “actionable insight” about a company’s level of sustainability, but collecting energy and carbon data with ecoSoftware and offering it to appropriate sustainability managers via Web-based reports. The service has been tested by Capgemini UK, where the companies say it has helped reduce the costs associated with this data by 30 percent. I’m guessing that estimate includes all the time that people waste hunting down individual spreadsheets, manually entering data and then chasing stragglers, and finding errors.

Says Tony Kelly, new business services director at Capgemini BPO:

“Capgemini has always embraced innovation in its BPO services development and we are finding our clients’ back office needs increasingly include sustainability data management and reporting. So a new managed service is a logical extension of our strength in finance and accounting and supply chain services BPO. Capgemini selected the CA ecoSoftware solution because it can meet the needs and scale of our global enterprise clients.”

If your company isn’t in the habit of doing stuff like this in-house, collecting the information you need for sustainability strategy management may actually be served via one of your existing business process outsourcing relationships. Does your current partner have the expertise it needs to extend its services into the concerns of energy and carbon management?

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Heather Clancy

About Heather Clancy

Heather Clancy is a contributing editor for SmartPlanet.

Heather Clancy

Heather Clancy

Contributing Editor

Heather Clancy has written for United Press International, ZDNet, Entrepreneur, Fortune Small Business, the International Herald Tribune and the New York Times. She holds a degree from McGill University. She is based in New Jersey.

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Heather Clancy

Heather Clancy

I am fascinated about how businesses of all sizes can transform their operations through technology -- not just to make themselves more efficient, but to rise above their competitors. That's the theme for my two ZDNet blogs, Small Business Matters and Next-Gen Partner. For SmartPlanet, I'm focused on profiling inspirational and controversial business leaders who have great leadership lessons to share. I also write regularly and passionately about corporate social responsibility and sustainability issues for GreenBiz.com.

Occasionally, I will pop up at an industry conference in some sort of speaking capacity. In cases where an engagement involves a sponsor that may be covered in this blog, that fact will be disclosed in coverage as appropriate.

My corporate writing work usually consists of crafting research white papers about some aspect of technology or moderating Webcasts. In the event that my commentary (in written, audio or video form) mentions a company for which I have provided consulting advice, I will disclose that fact. However, there is no connection between these projects and topics that I cover in my blogs.

She writes for SmartPlanet and is not an employee of CBS.

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