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SAP teams with Yammer to make enterprise software social

By | February 27, 2012, 7:59 AM PST

This is absolutely a trend that will be repeated in months to come, if some of my interviews of just the past two weeks are any indication. Here’s the crux of what I’m talking about: SAP is the latest developer to layer “social” features into its enterprise resource planning software, through a relationship with Yammer.

Essentially, what the two companies have created is an extension that allows any updates to the SAP software to show up as an activity in the Yammer Ticker software.

To put things more simply, now anytime some on your team updates information within SAP, an alert notifying other team members about that update will be communicated via Yammer. The integration will work with SAP’s human resources, enterprise planning and customer relationship management (CRM) modules. If you click on one of these alerts, you’ll be pulled into the original record in the SAP software. Yammer and SAP offer the example of a salesperson being alerted if their customer’s transaction fails to complete properly.

Said Yammer CEO David Sacks:

“The integrations we announced today are a continuation of our strategy to be the social layer on top of all systems of record companies rely on, improving collaboration and decision-making around critical business activity. In particular, the Yammer SAP Connector increases the value of Yammer for many of our large enterprise customers who use SAP daily to manage business processes.”

The crux of the matter is that it is unreasonable for any upstart social business software to target really big companies unless they have a good way of helping to expose all the value content and information being created within legacy enterprise resource planning tools.

The integration between SAP and Yammer, which was developed by SAP business partner Freeborders, is supposed to be available by March 31.

Yammer also announced integrations with five other companies in mid-February. Those companies include:

Related stories:

(Thumbnail image by Jason Nelson, courtesy of Stock.xchng)

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Heather Clancy

About Heather Clancy

Heather Clancy is a contributing editor for SmartPlanet.

Heather Clancy

Heather Clancy

Contributing Editor

Heather Clancy has written for United Press International, ZDNet, Entrepreneur, Fortune Small Business, the International Herald Tribune and the New York Times. She holds a degree from McGill University. She is based in New Jersey.

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Heather Clancy

Heather Clancy

I am fascinated about how businesses of all sizes can transform their operations through technology -- not just to make themselves more efficient, but to rise above their competitors. That's the theme for my two ZDNet blogs, Small Business Matters and Next-Gen Partner. For SmartPlanet, I'm focused on profiling inspirational and controversial business leaders who have great leadership lessons to share. I also write regularly and passionately about corporate social responsibility and sustainability issues for GreenBiz.com.

Occasionally, I will pop up at an industry conference in some sort of speaking capacity. In cases where an engagement involves a sponsor that may be covered in this blog, that fact will be disclosed in coverage as appropriate.

My corporate writing work usually consists of crafting research white papers about some aspect of technology or moderating Webcasts. In the event that my commentary (in written, audio or video form) mentions a company for which I have provided consulting advice, I will disclose that fact. However, there is no connection between these projects and topics that I cover in my blogs.

She writes for SmartPlanet and is not an employee of CBS.

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