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Mobile technology ban could hinder fleet efficiency movement

By | December 21, 2011, 4:20 AM PST

I’ve been stewing on this question or more than a week now, ever since the National Transportation Safety Board (NTSB) came out with its proclamation on Dec. 13 suggesting a ban on driver use of portable electronic devices behind the wheel: What effect would such a ban have on the fledging fleet management and driver efficiency efforts being supported by hundreds of U.S. companies?

The proposal, announced in this press statement, calls on all 50 states (and the District of Columbia) to explicitly prohibit any nonemergency use of ANY technology during driving with the exception of “those designed to support the driving task. The statement reads:

“The safety recommendation also urges use of the [National Highway Transportation Safety Administration] model of high-visibility enforcement to support these bans and implementation of targeted communication campaigns to inform motorists of the new law and heightened enforcement.”

The NTSB bases its recommendation on the very real dangers of “distracted driving,” which it mainly describes as texting or making calls from a mobile phone from behind the wheel. There are thousands of documented deaths directly related to distracted driving in the report it uses as the basis for its proclamation.

“According to NHTSA, more than 3,000 people lost their lives last year in distraction-related accidents,” said Chairman Deborah A.P. Hersman in the statement. “It is time for all of us to stand up for safety by turning off electronic devices when driving.”

Notice what she said: turn off electronic devices. As in completely.

Fundamentally speaking, many Americas support a ban on mobile technology usage behind the wheel. A new poll out from Poll Position this week reports that 49 percent of Americans support the NTSB recommendation; the elderly were most likely to support the ban, with 60 percent in favor. Personally speaking, I feel like turning off a phone while behind the wheel is a good idea if you don’t have an earpiece or hands-free option. If you can be hands-free, what right does the government have to tell me not to have a conversation while driving? Does that mean I also have to stop talking to the passengers in my car?

So here is what I am wondering. If this movement picks up momentum, what sort of impact will it have on telematics and mobile technologies being deployed by all sorts of companies interested in driving better fleet efficiency — most notably the delivery and logistics companies such as UPS, FedEx and those with big service fleets such as AT&T. Does it mean that certain technologies will need to be turned off while the vehicle is moving (perhaps this can be automated)? Does it meant the UPS delivery driver will need to turn on and off that mobile gadget I use to sign for packages every time he or she gets in and out of the vehicle? Does it meant that global positioning satellite (GPS) systems must be voice-only, no visual that might distract me?

Mind you, it’s not like there aren’t already laws regulating the use of mobile phones while driving. In fact, 38 states have already put something on their books. But the NTSB’s recommendation is pretty broad and pretty nebulous, which could mean challenges for high-profile fleet efficiency technology deployments. Indeed, the agency has gone on the record as saying it would look more closely at built-in telematics and communications technologies starting in 2012.

Matt Howard, CEO of ZoomSafer, a company that develops software that can monitor when fleet drivers are driving and ensure that their phones are off, commented on the recommendation:

“There’s considerable research showing that state laws restricting driver cell phone use are difficult and expensive to effectively enforce. This new NTSB recommendation recognizes that distracted driving is a complex and dangerous behavioral problem and appropriately highlights the important role that technology can play in terms of affordable and effective enforcement.”

Mind you, I’m very well aware of the distracted driving dangers, but would a blanket ban have the effect of curtailing some of the fleet investments that are helping U.S. companies become way more efficient? It certainly should prompt a lot of soul-searching.

Image: Courtesy of Stock.xchng

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Heather Clancy

About Heather Clancy

Heather Clancy is a contributing editor for SmartPlanet.

Heather Clancy

Heather Clancy

Contributing Editor

Heather Clancy has written for United Press International, ZDNet, Entrepreneur, Fortune Small Business, the International Herald Tribune and the New York Times. She holds a degree from McGill University. She is based in New Jersey.

Follow her on Twitter.

Heather Clancy

Heather Clancy

I am fascinated about how businesses of all sizes can transform their operations through technology -- not just to make themselves more efficient, but to rise above their competitors. That's the theme for my two ZDNet blogs, Small Business Matters and Next-Gen Partner. For SmartPlanet, I'm focused on profiling inspirational and controversial business leaders who have great leadership lessons to share. I also write regularly and passionately about corporate social responsibility and sustainability issues for GreenBiz.com.

Occasionally, I will pop up at an industry conference in some sort of speaking capacity. In cases where an engagement involves a sponsor that may be covered in this blog, that fact will be disclosed in coverage as appropriate.

My corporate writing work usually consists of crafting research white papers about some aspect of technology or moderating Webcasts. In the event that my commentary (in written, audio or video form) mentions a company for which I have provided consulting advice, I will disclose that fact. However, there is no connection between these projects and topics that I cover in my blogs.

She writes for SmartPlanet and is not an employee of CBS.

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Will there be an end to this?
You bring up many good points. I wonder about the effect on even small fleets. Many use a smart phone for gps navigation (as do I), and also to track the efficiency of the drivers.

I think before something like this is put in place there needs to be very specific definitions of the law.

This reminds me of the frog in boiling water anecdote. If you take cell phones away from the start, no one will comply, but if you slowly take away pieces, the end 'goal' is still met - just over time. I as well agree that texting while driving is a bad distraction that should be banned, but to what extent will this continue? Evidently, it won't stop until no devices are allowed. This also makes me wonder - how long before we can't change the channel on the radio?

Someone on a radio station I listen to mentioned that talking to someone (especially kids) in the car is quite a distraction. I'm not about to jump on the band wagon that says that passengers will be banned from cars, but how far will this go?
Posted by 360Fuelcard
21st Dec 2011
0 Votes
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To be true to the ban.
Map based GPS devices would have to be banned.

All mounted in vehicle touch screen technology should also be banned. A radio knob can be touched without looking at it to turn up the volumn. I have yet to see a person with a touch screen in their vehicle who can adjust the radio without looking.

There is supposed to be a federal ban on viewing screens that can be seen from the drivers seat, yet at least once a week I see a person all over the road because they are watching TV while driving. These are not after market screens, but ones built into the dashboard of the vehicle.
Posted by Hates Idiots
Updated - 21st Dec 2011
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Ban for some, not for all
Whether this ban is enacted as a federal law or by local states I haven't hear much of an outcry from major shippers on the issue. Why? I think it's because the major freight shippers like UPS and FedEx know that they have enough influence in Washington and in many states to get an exception crafted into any law that is created based on the NTSB's recommendations. Just like the recent recommendation on pilot flight hours for commercial airlines the major freight shipper will get an exception to be excluded leaving other companies to struggle with the aftermath.
Posted by southcarolinapalmetto@...
24th Dec 2011
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