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Is your business ready for its close-up?

By | June 4, 2010, 3:58 AM PDT

I was chatting with a contact today who happens to sell video technologies, including videoconferencing equipment that more companies are using to offset the environmental and economic impact of business travel and software that could be used for surveillance applications.

This owner knows firsthand that seeing is believing when it comes to some sales pitches, and video products are an obvious example. He recently experimented with showing how to use some of the technology he sells by creating a demonstration video at a baseball game, and uploading the file to YouTube — directing certain prospects to its existence with social media. Lo and behold, his company had a sales bite within a week. Not a scientific study, mind you, but he’s looking into how to convert a lot of his written-word messaging and collateral into video formats.

Turns out more Americans than ever are showing their voyeuristic tendencies on the Internet. The Pew Research Center’s Internet & American Life Project just reported that almost 70 percent of adults using the Internet have either viewed or downloaded a video. Educational videos, for example, are now being viewed by 38 percent of adult Internet users. That’s up from 22 percent in 2007.

Adult Internet users are also uploading more video than ever: About 14 percent have posted a video online, and they are just as likely to share their videos on a site such as Facebook as they are on YouTube, according to the research.

The implications for businesses are rather obvious: If you’re not showcasing video on your site to talk up your products, services, even your corporate sustainability messaging, you risk missing out on the potential dialogue related to your company. It doesn’t have to be super over-produced, either: The more honest, simple and short your video message, the more likely someone will make it to the end.

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Heather Clancy

About Heather Clancy

Heather Clancy is a contributing editor for SmartPlanet.

Heather Clancy

Heather Clancy

Contributing Editor

Heather Clancy has written for United Press International, ZDNet, Entrepreneur, Fortune Small Business, the International Herald Tribune and the New York Times. She holds a degree from McGill University. She is based in New Jersey.

Follow her on Twitter.

Heather Clancy

Heather Clancy

I am fascinated about how businesses of all sizes can transform their operations through technology -- not just to make themselves more efficient, but to rise above their competitors. That's the theme for my two ZDNet blogs, Small Business Matters and Next-Gen Partner. For SmartPlanet, I'm focused on profiling inspirational and controversial business leaders who have great leadership lessons to share. I also write regularly and passionately about corporate social responsibility and sustainability issues for GreenBiz.com.

Occasionally, I will pop up at an industry conference in some sort of speaking capacity. In cases where an engagement involves a sponsor that may be covered in this blog, that fact will be disclosed in coverage as appropriate.

My corporate writing work usually consists of crafting research white papers about some aspect of technology or moderating Webcasts. In the event that my commentary (in written, audio or video form) mentions a company for which I have provided consulting advice, I will disclose that fact. However, there is no connection between these projects and topics that I cover in my blogs.

She writes for SmartPlanet and is not an employee of CBS.

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