Follow this blog:
RSS

Have workplace robots passed the ‘tipping point’?

By | October 8, 2010, 9:33 PM PDT

Two separate reports about the advancement of robots into hospital settings give pause about the changing roles of human versus machine power — and kindles renewed concerns about automation replacing livelihoods.

Aaron Saenz over at Singularity Hub reports how a healthcare institution recently purchased 19 robots to serve as smart carts, delivering and picking up supplies around the facility. The hospital is using TUG robots from Aethon, which the vendor says can transport “scheduled” and “on-demand”  deliveries of all bulk material, medications, and meals between all ancillary, support, and patient care units. “TUG can be summoned with the press of a computer key, and is the only unescorted vehicle system that can reliably negotiate through hallways, elevators, automatic doors, and narrow aisle-ways with human traffic,” Aethon says.

Shown in action in the video below is “Fenway the TUG robot” at the West Roxbury VA Hospital in Massachusetts.

With healthcare costs soaring through the roof, it seems logical that healthcare institutions adopt as much automation as possible. However, as it so often does, the automation comes at a cost of jobs. At the same time the healthcare facility reported above, El Camino Hospital in Silicon Valley, put its 19 robots to work, it announced in was laying off 140 workers.

UPDATE 10/11/2010: I received a clarification from Don Frances, media relations manager at El Camino Hospital, on this point.  Don states that the “TUG robots were not brought online ‘at a cost of jobs.’ They were not even brought online at the same time — they came with the new facility, last November, while the hospital’s shortfall was not unveiled until the start of the new calendar year. It’s a compelling story - robots stealing humans’ jobs - and one that seems to want to be told whether or not it’s true. In the case of El Camino Hospital, it’s not.”

But the rise of automation is generating a great deal of concern over the potential loss of jobs at a time when more jobs are needed — and not just for service jobs, but higher-level jobs as well. As one observer puts it: the rise of robots in workplace settings “demonstrates that the economic tradeoff between robots and even relatively low wage/low skill jobs is beginning to tip in favor of the machines.”

So, more and more hospital grunt work — deliveries, perhaps handling biohazards — will be handled by robots, right? Robots aren’t threatening the jobs of highly skilled medical professionals, at least not yet.

But there is a report that doctors may be extending their presence through robots as well. In an example cited in The New York Times, a doctors a couple of hundred miles away can attend to patients via a remote-controlled telepresence robot.  Such robots have cameras and audio gear, are mobile, and display operators; faces via monitors.

While automation often brings pain, Saenz is optimistic about the progression of robots into workplace settings. As he puts it:

“Cheaper labor, cheaper goods, more humans being able to focus on interesting problems instead of mundane tasks – I think these are all likely outcomes. But whether or not automation makes sound sense for our economy, there’s little doubt that companies will continue to use them to save costs. For many jobs, humans are simply going to be too expensive.”

Start your week smarter with our weekly e-mail newsletter. It's your cheat sheet for good ideas. Get it.

Joe McKendrick

About Joe McKendrick

Joe McKendrick is a contributing editor for SmartPlanet.

Joe McKendrick

Joe McKendrick

Contributing Editor, Business

Joe McKendrick is an independent analyst who tracks the impact of information technology on management and markets. He is the author of the SOA Manifesto and has written for Forbes, ZDNet and Database Trends & Applications. He holds a degree from Temple University. He is based in Pennsylvania.

Follow him on Twitter.

Joe McKendrick

Joe McKendrick

Joe McKendrick is an independent consultant and editor. Joe has performed project work for the following companies in the IT marketspace: IBM, Systinet/HP, Teradata. He has performed project work for the following organizations in partnership with Unisphere Research (Unisphere Media): IBM, Oracle Corp., International Oracle Users Group, Oracle Applications Users Group, Professional Association for SQL Server, International DB2 Users Group, International Sybase Users Group.

He writes for SmartPlanet and is not an employee of CBS.

If you liked this, don't miss...
3
Comments

Join the conversation!

Follow via:
RSS
0 Votes
+ -
RE: Have workplace robots passed the 'tipping point'?
Let's get it right this time. If we have all this labor saving potential, let's use it to give everybody a three day weekend.

Last time round we used it to give everybody jobs in the pointless entertainment industry. That gave us the endless hours of execrable day-time television that drives jobless people to seek jobs even when there aren't any.

Share the leisure more fairly this time, instead of giving it all to the jobless.
Posted by PassingWind
11th Oct 2010
0 Votes
+ -
@PassingWind
Excellent point. All this robot labour, no more free human leisure
time.
Posted by steve_jonesuk@...
12th Oct 2010
0 Votes
+ -
"Need more jobs"?
I think you've missed the big picture entirely here.
You're never going to be able to stem the increasing frequency and amount of work that is going to be devolved to robotics and automation in one way or another.
Neither should you want to, as these things help to free us up to conduct other pursuits.
So, it is not more jobs we need, but a rethink of the entire system that dictates that we need to work for money.
The "economy" should not be dictated by scarcity, like it is now, but rather, by better management through science and logical organization.
One group proposing solutions in that direction is The Venus Project. Check it out and see for yourself.
Posted by martian@...
13th Oct 2010
Join the conversation
Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]

Join the SmartPlanet community and join the conversation! Signing up is fast and free. Don't wait -- we want to hear your opinion!