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Click here to ship this product the greenest way possible

By | August 4, 2009, 10:26 AM PDT

If your company supports  e-commerce options for its customers, you have doubtless explored the idea of offering more than one shipping option that is priced differently depending on how quickly the item makes it into your hands.

I personally love the Barnes and Noble service, which gives me free shipping if I delay the shipment of new books until all of them are available. I save money (because who doesn’t love free stuff), while Barnes and Nobel also cuts its shipping costs — and helps out the environment with a couple fewer packages.

Which brings me to the point of this blog: the virtues of green shipping.

I was actually pitched on this idea more than a year ago by RedPrairie, a company in Waukesha, Wis., that sells supply chain and retail applications. So I’ll provide a brief synopsis, but mostly I’m going to point you to their white paper so you can read more on you own.

It is RedPrairie’s contention that retailers can help cut their costs by guiding customers to shipping options that are better for their own bottom line AND that make customers feel better about buying from them. Suppose the following message popped up while you were buying something online:

“Your order is scheduled to arrive on Tuesday. However, if you want to reduce greenhouse gas emissions by 100 pounds of carbon dioxide, click here and your package will arrive on Thursday instead.”

Of course there are times when people desperately need things overnight, but chances are many people would accept that offering if it was related to an item they didn’t need right away.

There are definitely investments that a company would have to make in order to make this promise: For one thing, you’ll need to know exactly how much carbon will be offset by recommending one shipping option over another, which means you’ll need to use a transportation company or service that help you figure this out. This sort of process would also require changes to load balancing and it would mean getting smarter about delivery scheduling, bundling several in one area or even delivering a package outside of business hours.

This is definitely an instance where green can also be smarter. Way smarter.

Click here to access the entire white paper on the green shipping theory.

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Heather Clancy

About Heather Clancy

Heather Clancy is a contributing editor for SmartPlanet.

Heather Clancy

Heather Clancy

Contributing Editor

Heather Clancy has written for United Press International, ZDNet, Entrepreneur, Fortune Small Business, the International Herald Tribune and the New York Times. She holds a degree from McGill University. She is based in New Jersey.

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Heather Clancy

Heather Clancy

I am fascinated about how businesses of all sizes can transform their operations through technology -- not just to make themselves more efficient, but to rise above their competitors. That's the theme for my two ZDNet blogs, Small Business Matters and Next-Gen Partner. For SmartPlanet, I'm focused on profiling inspirational and controversial business leaders who have great leadership lessons to share. I also write regularly and passionately about corporate social responsibility and sustainability issues for GreenBiz.com.

Occasionally, I will pop up at an industry conference in some sort of speaking capacity. In cases where an engagement involves a sponsor that may be covered in this blog, that fact will be disclosed in coverage as appropriate.

My corporate writing work usually consists of crafting research white papers about some aspect of technology or moderating Webcasts. In the event that my commentary (in written, audio or video form) mentions a company for which I have provided consulting advice, I will disclose that fact. However, there is no connection between these projects and topics that I cover in my blogs.

She writes for SmartPlanet and is not an employee of CBS.

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RE: Click here to ship this product the greenest way possible
One of the biggest problems with ability to offer green shipping has been the difficulty of measuring the footprint of a shipment. There are a number of carbon models that have been developed, but they all require analysis of a package's journey and the weight of the package. There's a new website called greenshipping.com that will calculate your shipment's carbon footprint if you simply enter your tracking number.

They have business accounts that let businesses calculate and offset their footprint automatically.
Posted by whitemank
5th Aug 2009
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