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Business simulation ‘tournaments’ encourage learning by doing, not by reading

By | July 30, 2009, 9:49 AM PDT

I should preface this entry by saying that I read ALOT both in hard copy and online, so I’m not necessarily suggesting that you DON’T read new books and blogs and essays that get you thinking about how to manage differently. But experiential learning, especially online, is definitely a trend you should consider.

Some of the world’s biggest and most successful companies — including Nokia, Accenture, Sony, Phillips, Rolls-Royce, Novartis, Ernst & Young, KPMG, IBM, Hewlett-Packard and Cisco — are encouraging up-and-coming management candidates to participate in such an experience, the BTS Global Business Tournament, to build the skills they need for their next step up the corporate ladder.

What makes the BTS tournament a bit different from other business simulations is the fact that it is run completely online, which means companies do not have to cough up the money for travel while still helping individuals from different branches or locations learn to collaborate with each other. Also, there actually is an end-game: The top three teams each year can win a round trip to Cannes, France.

Rommin Adl, executive vice president of global sales and marketing for BTS and head of its Philadelphia office, says experiential learning has been shown to result in a higher retention rate than other educational methods. But the repeat participants from its bluechip client list, including three-time winner Nokia, also are responding increasingly to the sustainability factor of this learning method: All of the team interactions over the 10-week simulation projects are virtual, which means educational activities won’t negatively impact a company’s carbon footprint. They can also take place off-hours, which means employees can work during the course of the simulation process.

The simulations work pretty much like you would expect. Participants are introduced to a business that has a certain financial statement and industry profile and certain challenges associated with it. The simulation spans four years in the fictious company’s life, and the teams (usually four or five individuals) are required to make management decisions during each phase of the simulation. The decisions require financial, process, human resource and marketing insights. Based on the impact of their decisions, the teams will see after each heat how they stand in comparison to other teams, which keeps things competitive.

Incidentally, BTS hasn’t formally added a sustainability component to the simulations it uses but Adl and I discussed this idea. After all, this increasingly will be a factor in future management decisions so it technically should be part of future simulations.

One other note: Adl observes that the simulations are popular with participants in their 20s and early 30s, individuals who are used to the idea of online gaming and who are more comfortable with the experiential learning process. Not really surprising, but a consideration when you’re thinking about who to pick as a participant.

There are nine tournament heats every year, and about 900 teams participate in a given year. Many of the participants join through referrals. There is a fee to participate, but Adl would not disclose it. The next heat begins on Sept. 9, 2009.

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Heather Clancy

About Heather Clancy

Heather Clancy is a contributing editor for SmartPlanet.

Heather Clancy

Heather Clancy

Contributing Editor

Heather Clancy has written for United Press International, ZDNet, Entrepreneur, Fortune Small Business, the International Herald Tribune and the New York Times. She holds a degree from McGill University. She is based in New Jersey.

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Heather Clancy

Heather Clancy

I am fascinated about how businesses of all sizes can transform their operations through technology -- not just to make themselves more efficient, but to rise above their competitors. That's the theme for my two ZDNet blogs, Small Business Matters and Next-Gen Partner. For SmartPlanet, I'm focused on profiling inspirational and controversial business leaders who have great leadership lessons to share. I also write regularly and passionately about corporate social responsibility and sustainability issues for GreenBiz.com.

Occasionally, I will pop up at an industry conference in some sort of speaking capacity. In cases where an engagement involves a sponsor that may be covered in this blog, that fact will be disclosed in coverage as appropriate.

My corporate writing work usually consists of crafting research white papers about some aspect of technology or moderating Webcasts. In the event that my commentary (in written, audio or video form) mentions a company for which I have provided consulting advice, I will disclose that fact. However, there is no connection between these projects and topics that I cover in my blogs.

She writes for SmartPlanet and is not an employee of CBS.

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RE: Business simulation 'tournaments' encourage learning by doing, not by r
This is a really expensive solution. This is why BTS doesn't comment on
the price. Its interesting, but this is only for the most wealthy Fortune
100. BTS was quoted in a recent article listing their solutions $800K and
up. Helpful to keep in mind when thinking about solutions like this.
Posted by LeadershipDeveloper
31st Jul 2009
0 Votes
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RE: Business simulation 'tournaments' encourage learning by doing, not by reading
Thanks for the insightful piece. I hope we see more of this type of training moving forward.
Posted by 1Anonymous
13th Aug 2009
0 Votes
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The CEO business simulation
I beat more and more educational programs will start to use simulations as a learning\training
Simulation might be the best and most accurate way to train students and mangers in the modern world
Using a computer based simulations hold many advantages and helps a lot in making the learning curve easier to claim
Using statistic tools on you as a individual while paling the game and check on your progress
Compare you to other players, students, managers in the game
It can also guide you along the way and save you a lot of money trying to gain this precious experience in the real world
Note: experience is very important to any employ and even more to mangers
I hope that many more business games will be avoidable on line such as The CEO Game upcoming business Game
And mini economy
Posted by The CEO Business Simulations
18th Sep 2009
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Active Learning = High Knowledge Retention
Great article Heather, indeed the business simulations industry is picking up as more and more educational institutions and corporations realize the benefits of learning by doing. It applies to students just as well as it does to business professionals.

We at Cesim Business Simulations (www.cesim.com) cater to both educational and corporate clients and are getting a lot of positive feedback from participants. You are correct that people with the right expectations of the course or training that a simulation provides will have a much more satisfying experience.

Looking forward to the proliferation of risk free active learning across all industries.

Zsuzsa Jakab
Biz Dev Mgr @ Cesim
Posted by Cesim Business Simulations
26th Sep
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