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Top email phrases that expose your corporation’s shady dealings

By | January 8, 2013, 2:44 AM PST

Considering how often emails are used as evidence against less-than-honest financiers and corporations on the sly, businesses should take note.

The FBI, in collaboration with Ernst & Young, have developed new software which scans email communication and lists the most common buzzwords and phrases used which may suggest the presence of corporate fraud. Based on real-life examples of corporate and financial fraud that ended up in the courtroom after investigation, a number of phrases including “Nobody will find out,” “cover up” and “failed investment” make the list.

The Financial Times reports that in bribery cases, expressions including “special fees” and “friendly payments” most commonly crop up in cases involving bribery. For skittish staff members who are fearful of the consequences, “no inspection” and “do not volunteer information” are present, and for those feeling panic, “want no part of this” and “don’t leave a trail” crop up.

There are currently over 3,000 terms stored in the scanning software which would raise a flag for further scrutiny — reminiscent of the terms U.S. government agencies monitor on social networks to combat terrorism. The software is also able to capture rapid changes in tone and language, highlighting conversations out-of-the-ordinary among traders.

In addition, the FBI’s new tool tracks phrases which suggest the recipients want to conduct their business in a dark corner, including “call my mobile” or “come to my office.”

Rashmi Joshi, director of Ernst & Young’s fraud investigation and disputes services, told the FT:

“The language, which is a mix of accounting phrases, personal motivations and attempts to conceal, are very revealing. While most organisations only focus on the numbers when investigating discrepancies, what we are seeing are ways of analysing words — emails, SMS or instant messaging — to identify and isolate wrongdoing.”

But what are the top words and phrases used in email conversations which may suggest shady dealings?

  • Cover up
  • Write off
  • Illegal
  • Failed investment
  • Nobody will find out
  • Grey area
  • They owe it to me
  • Do not volunteer information
  • Not ethical
  • Off the books
This post originally appeared on ZDNet.

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Charlie Osborne

About Charlie Osborne

Charlie Osborne is a contributing editor for SmartPlanet.

Charlie Osborne

Charlie Osborne

Contributing Editor

Charlie Osborne is a freelance journalist and graphic designer based in London. In addition to SmartPlanet, she also writes the iGeneration column for business technology website ZDNet. She holds degrees in medical anthropology from the University of Kent.

Follow her on Twitter.

Charlie Osborne

Charlie Osborne

Charlie Osborne does not have financial holdings that would influence how or what she covers.

She writes for SmartPlanet and is not an employee of CBS.

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+4 Votes
+ -
Gonna busy them
They are going to be busy sorting the false positives from the dodgy ones.

Here's a thought, as with most things in life new laws, new legislation, new statutes, new investigatory powers are generally not necessary, what is needed is competent and robust enforcement of existing legislation.

Perhaps if Governments, Revenue Collectors, Business and Financial Regulators around the world just got on and did their job, even to a merely 'average' level of competence and scrutiny, much of the recent financial crisis/aka systemic industry fraud and global corporate and rich individual tax avoidance/evasion might not have occurred, and is still occurring.
Posted by neil.postlethwaite@...
Updated - 8th Jan
+2 Votes
+ -
Sadly what you speak of was largely legal.
"much of the recent financial crisis/aka systemic industry fraud and global corporate and rich individual tax avoidance/evasion might not have occurred, and is still occurring. "

30 years of bipartisan corruption led by the Clinton administrations repeal of Glass / Steagall built a financial system that was meant to fail.

What is pathetic is the number of Americans who bought the Washington two step BS that Dodd/Frank actually fixed the problems.

Not one core issue was fixed by Dodd/Frank, but additional problems were created. Those two nit wits should be in jail for their part in the decades long buildup to the collapse.

Only weak regulatory changes made in 2009 are the only thing standing between the US and another financial collapse.

A little political pressure on the right bureaucrat and the whole mess comes back, but far worse.
Posted by Hates Idiots
9th Jan
+7 Votes
+ -
Just monitor the government emails, not one of them is legit.
Since pretty much every single congressclown is dirty as they get, all the key words could be gleaned from the lowest life form in the universe.... the congressrat.

The FBI would need to start the scan on themselves, then after they have fired all the losers, traitors and parasites, the one person left in the agency could shut off the lights.
Posted by Reality Bites
8th Jan
+4 Votes
+ -
tloveman@me.com
Just for fun, I've crafted the WORST possible email and INNOCENT investment banker could write. Enjoy:

Hey Bob,
This morning didnt start out so great. When the alarm went off, I just wanted to pull the cover up over my head and write off the whole day. Mondays should be illegal. Nobody will find out if I just call in sick, would they?

Well, I got my butt out of bed and found my cat sitting on the coffee table. I yelled at her to get off the books. You know those coffee table books my sister always gives me?

Then, before I can even have my first cup of coffee, my girlfriend calls and yells at me how our relationship is a completely failed investment of her time. She says I lied to her about seeing my ex-girlfriend the other day. I dont lie, I just dont volunteer information. I guess its a grey area. Well, okay, maybe it wasnt ethical.

Just when I thought the day was a total loss, this really cute neighbor comes by and gives me a plate of fresh-baked cookies and she says she owes it to me for the time I helped her setup her wifi network. It was no big deal. I told her it was off the books, but it was about the nicest things anyones done for me. Maybe this day will turn out better than I thought. Well, its off to the world of investment banking! TTYL!
Posted by beakernx01
8th Jan
+1 Vote
+ -
This story is incomplete...
...and WILL not be complete, until it includes this information:

1) WHO wants this information out in the public, where the fraudsters WILL find it, and use it to adjust their communication style?

It seems as if there is a frank conspiracy to denature the FBI's fraud investigations, and this article is stage-center for that conspiracy. Hasn't anyone told the FBI that the BEST way not to keep "secret" info, is to blab it to the neighbors ????

What a joke.
Posted by Lightning Joe
8th Jan
0 Votes
+ -
MY TAXES
Sounds rational, Lightning Joe, anyway, it is a lot of job and we pay for.
Posted by jsmidences
8th Jan
0 Votes
+ -
Psychology, wins again.
Chalk up another score for psychology and profiling. I do not trust the clowns who review the messages, they are all corrupt themselves and the ones that are not, are morons.
Posted by Kieron Seymour-Howell
9th Jan
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