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Top 20 service providers on 2012 corporate expense reports

By | January 8, 2013, 9:05 AM PST

Starbucks, Delta Airlines, Hilton Hotels and National Car Rental are the corporate names appearing most often on 2012 travel and entertainment expense reports.

A name seen on many corporate expense reports: Hilton. Photo: Hilton Columbus Downtown, courtesy of Hilton Hotels & Resorts

These are the findings of research from Certify, a cloud-based expense management provider, based on travel & entertainment receipts and expenses from over six million transactions between January and November of 2012.

The usage patterns for these various brands in business travel points to leading restaurants, hotels, airlines and car rental services adopted within the United States. Overall, business travelers spent an average of $7.54 every time they went into a Starbucks. The most expensive popular restaurant chain was Panera’s, in which business travelers spent close to $20 each time they visited. (That makes the WiFi service a worthwhile investment for these companies.)

Here are Certify’s findings, across the major T&E categories:

Most Expensed Restaurants:

  1. Starbucks – 20,084 transactions averaging $7.54
  2. McDonalds – 12,419 transactions averaging $6.73
  3. Subway – 8,627 transactions averaging $11.88
  4. Panera Bread – 5,156 transactions averaging $19.12
  5. Burger King – 4,091 transactions averaging $8.45

Most Expensed Airlines:

  1. Delta – 20,164 transactions averaging $474.25
  2. United – 11,581 transactions averaging $492.42
  3. Southwest – 10,713 transactions averaging $282.38
  4. American – 8,856 transactions averaging $457.43
  5. US Airways – 7,284 transactions averaging $348.96

Most Expensed Hotels:

  1. Hilton – 18,254 transactions averaging $270.55
  2. Marriott – 12,979 transactions averaging $302.42
  3. Holiday Inn – 9,366 transactions averaging $227.51
  4. Choice Hotels – 4,716 transactions averaging $154.87
  5. Starwood Hotels – 1,824 transactions averaging $331.62

Most Expensed Rental Car Services:

  1. National – 8,667 transactions averaging $182.71
  2. Hertz- 7,868 transactions averaging $219.92
  3. Enterprise – 7,858 transactions averaging $204.68
  4. Avis – 3,824 transactions averaging $199.49
  5. Budget – 1,674 transactions averaging $174.42

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Joe McKendrick

About Joe McKendrick

Joe McKendrick is a contributing editor for SmartPlanet.

Joe McKendrick

Joe McKendrick

Contributing Editor

Joe McKendrick is an independent analyst who tracks the impact of information technology on management and markets. He is the author of the SOA Manifesto and has written for Forbes, ZDNet and Database Trends & Applications. He holds a degree from Temple University. He is based in Pennsylvania.

Follow him on Twitter.

Joe McKendrick

Joe McKendrick

Joe McKendrick is an independent consultant and editor. Joe has performed project work for the following companies in the IT marketspace: IBM, Systinet/HP, Teradata. He has performed project work for the following organizations in partnership with Unisphere Research (Unisphere Media): IBM, Oracle Corp., International Oracle Users Group, Oracle Applications Users Group, Professional Association for SQL Server, International DB2 Users Group, International Sybase Users Group.

He writes for SmartPlanet and is not an employee of CBS.

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