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The myth of multitasking

By | January 25, 2013, 10:20 AM PST

Hey, Mr./Ms. Master Multitasker. Put down the phone, stop writing that email, and look away from Twitter for a second. You should hear this.

A new study from the University of Utah calls out all the self-proclaimed multitaskers out there. The take away? You’re not as good at multitasking as you think you are.

“Our data suggest the people talking on cell phones while driving are people who probably shouldn’t,” said David Sanbonmatsu, a psychology professor at the University of Utah and co-author of the study. “We showed that people who multitask the most are those who appear to be the least capable of multitasking effectively.”

As the study’s other co-author David Strayer, a psychology professor at the University of Utah, puts it: “The people who are most likely to multitask harbor the illusion they are better than average at it, when in fact they are no better than average and often worse.”

Ouch.

The study, published this week in PLOS ONE, focused on 310 university undergraduate students who were given tests to measure their multitasking abilities and questionnaires to determine personality traits, perceived multitasking ability, cell phone use while driving, and use of electronic media. Looking for correlations in the data, they observed:

  • Those who were the best at multitasking were the least likely to do multiple tasks simultaneously.
  • The more people multitask the more they “lack the actual ability to multitask.”
  • People with personality traits with high levels of impulsivity and sensation-seeking were most likely to multitask.
  • Multitaskers do so because “they are less able to block out distractions and focus on a singular task,” not because they’re good at it.

Multitaskers (if you got to the end of this post) maybe it’s time for some self-reflection.

[via io9]

Photo: Flickr/ryantron.

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Tyler Falk

About Tyler Falk

Tyler Falk is a contributing editor for SmartPlanet.

Tyler Falk

Tyler Falk

Contributing Editor

Tyler Falk freelance journalist based in Washington, D.C. Previously, he was with Smart Growth America and Grist. He holds a degree from Goshen College.

Follow him on Twitter.

Tyler Falk

Tyler Falk

Tyler does not have financial holdings that would influence how or what he covers.

He writes for SmartPlanet and is not an employee of CBS.

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+3 Votes
+ -
never believed the myth anyway
multitasking : five jobs, half-done badly
Posted by RHambeau
28th Jan
+2 Votes
+ -
Study's "Sample" is suspect...
" 310 university undergraduate students".

Really? How about sampling a population that actually manage others in a paid setting? You might get different results altogether.
Posted by jimbo.starr
28th Jan
-1 Votes
+ -
yeah, they'd be even worse at multitaksing (nt)
nt
Posted by frylock
28th Jan
-2 Votes
+ -
"university study"
well Jimbo, you got the sampling group right. Undergrads are lucky to be able to do single tasking well, but the study was done by a University and by at least one professor. Just remember the old sayng..".those that can do and those who can't teach" (and pretend that they know how to do). Last part is my add on.
Posted by theball
28th Jan
+1 Vote
+ -
Those who can, teach.
I would like to personally thank you for keeping a saying that has put down educators everywhere. University professors may be a different story, but considering your quote directly relates to teachers of all ages-- I think it is amazing that people like you would argue that teachers can't "do". I find it hard to believe that many people would go through a bachelors degree program and than (required in many places) a masters program to learn not only skills, but how to teach them, student development, and the ever-changing laws concerning education. And not to mention, for a starting salary of $30,000/yr.

We shouldn't be putting down such an important profession.
Posted by AmazingKay
28th Jan
+2 Votes
+ -
The Real Skill is Being Interrupt-Driven
I have worked with some otherwise excellent folk over the years who could not deal with more than one task at a time. They had to pick up a piece of work, get everything organized just so, and get to the end (or at least an obvious milestone) before putting it down and getting ready to pick up the next piece of work.

My career certainly hasn't been like that. I am currently working on three large projects, plus migrating to a new laptop. Already this morning, I've done work on two of those and will probably work on the third after lunch.
Posted by mdwalls
28th Jan
+1 Vote
+ -
Completely agree
There's currently no such thing as true multi-tasking, given the limitations of the human brain. However, you can learn to be interrupt-driven, and in fact, I would be less valuable to my employer if I couldn't work on multiple "projects" at a time.
Posted by krisoccer
28th Jan
-2 Votes
+ -
What is multi-tasking really though?
Many people do not really understand what multitasking actually is. Take the position of a manager, the singular job is in fact to manage many people and do different things, not at once, but one after the other across many topics.

True multitasking is not at all like that. Many people "think" they are multitasking, whereas, they really are not. For instance, what a secretary does, is not true multitasking most of the time. If you really want to try true multitasking, try writing five separate letters to five different people, with five different topics, and maintain the word output per minute equally for each. Or try playing speed chess with someone and taking notes for a seminar at the same time.

Pausing one task, to take up another, is not multitasking. Studies have shown, that a 10 minutes break from a job that requires one to "get into the flow", takes about 30 minutes to regain the mindset once you return to it. But if the job as a whole is to manage a variety of tasks, such as a receptionist or an office manager, what you are really doing is time-slicing, not multitasking.
Posted by Kieron Seymour-Howell
28th Jan
0 Votes
+ -
Knew this 30 years ago...
... as one employer after another expected/demanded that all staff members handle the 100-line telephone switchboard sometimes, know how to service the copier, etc., even if you were really - say - talented at graphics. End result: no career; no job ever suited me and it was always a tenuous non-match at best.

Mutitasking: NO.
Meritocracy: YES.
Posted by WebHybrid
Updated - 28th Jan
0 Votes
+ -
engineers
Engineers and technicians sometimes deal in very complex operations and so they may work on one complex task (testing a circuit for example) for a month.
During this time, handywork is done with wires, power supplies, etc. to 'work' the circuit, data (voltages, etc..) is collected by instruments, a PC is used to organize the data, reports are written in a form that a manager will understand, telephone calls and conferences are done, and e-mail..

To me, that is all one job, having many types of task. Some people may call it multitasking but it is not.

Multitasking would be putting the engineer on two or more, of that same sort of overall job (job1, 2, 3.., and for example telling him to work on job1 in the morning and job2 in the afternoon. It would also be asking for trouble. Asking him to do 1-2 on Mondays, 3-4 on Wednesdays, etc.. is a recipie for disaster.

So, call the job multitasking, but it is not. It's just doing the different parts of the one job's responsibility, a test and analysis engineer job

Task switching is what people are best at. One overall job at a time, made up of its verious tasks.

Quality is Job1.
Mediocrity is Job2,3,4,5,6...
Posted by opcom
28th Jan
0 Votes
+ -
Many ways exist to be more efficient, however
Even if one can't truly multi-task, one can be open to letting technology tools do work for them. This is obviously nothing new; however, I think a lot of people aren't aware of some of the tools that can significantly improve one's personal efficiency without having to invest a lot of money. Some quick examples are leveraging a password manager (several available for no-charge at download.com), using Windows Snipping.exe utility to create quick images from my computer screen, being able to copy images into the body of an email message (Microsoft Outlook), shared calendars, version history for documents (eg, SharePoint), smartphone texting, and so on.
Posted by krisoccer
28th Jan
0 Votes
+ -
We need a game show...
Most American News is geared towards a 7th grade mentality and education... However I think it has been proven that most Americans are not smarter than a 5th grader...

I think we need a new game show called, "So You Think You Can Multitask".

It's a reality game show where contestants are required to demonstrate their multitasking prowess and they receive painful shocks and humiliation every time they slip up and money when they succeed. The fun part is that no one would ever win a dime and we could all be entertained by watching idiots learn that they can't multitask. After a few years, America would learn that people can't multitask and we could finally kick the multitask elephant out of the room once and for all.
Posted by i8thecat4
28th Jan
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