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Rethinking the city bus

By | September 30, 2012, 7:21 PM PDT

City buses across the country are getting some major makeovers.

In an attempt to attract riders that would normally hop in the car, many cities are upgrading their local bus lines, revamping the usually worn-down rides with sleek interiors and replacing cumbersome commutes with exceptionally speedy service. Newly instated rapid-transit bus services across the country promise shorter trips and fewer stops along the way.

The Wall Street Journal reports:

To woo workday commuters, Cleveland and select cities across the U.S. are trying to replace the image of the gritty, pokey, crowded bus by sending sleeker, more spacious and trainlike buses onto certain commuter routes. They are packing these buses with amenities cribbed from the handbook of other cities’ commuter rail and light-rail trains.

Cities are hoping to win over “choice riders,” in particular, or those that don’t actually need to ride the bus but could stand to save some money on parking or gas. Attracting such commuters would be part of the bus’s image transformation and would hopefully help fund local transportation while reducing congestion on the road.

But how exactly do buses go about attracting new riders, especially those who can easily get from point A to point B in the comfort of their own vehicles? Here are just a few of the tactics buses are using to improve their image (and service):

  • The exteriors of many fast buses have been redesigned to more closely resemble those of trains. Several buses have replaced their boxy, drab shapes with aerodynamic fronts and bright, cheery colors.
  • In Cleveland, fast-service buses use “signal priority,” a system in which a transmitter signals to traffic lights upon a bus’s approach, keeping green lights green or changing red lights to green. The city’s buses have also cut commute times by making fewer stops than local buses.
  • In Los Angeles, commuters aren’t left wondering if they’ve just missed their buses as the county recently released a smartphone app that allows riders to check bus schedules and their ride’s status.
  • To suit the needs of Silicon Valley’s tech-happy crowd, buses in Santa Clara County, Calif. are equipped with Wi-Fi, reading lights and footrests.
  • Many cities have even given their service’s more exciting names. In Seattle, the rapid-transit bus system is called “RapidRide.” In Kansas City, the line is called “MAX” for “Metro Area Express.”

Efforts at revamping bus services seem to have been worthwhile in select cities. Annual ridership on Cleveland’s new line has increased 70 percent since the debut of the rapid-transit line. Could you be persuaded to ditch your car in favor of the city bus?

The Commute of the Future [WSJ]

Images: Rapid Ride

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Sarah Korones

About Sarah Korones

Sarah Korones was a contributing editor for SmartPlanet from 2012 to 2013.

Sarah Korones

Sarah Korones

Contributing Editor

Sarah Korones is a freelance writer based in New York. She has written for Psychology Today and Boston's Weekly Dig. She holds a degree from Tufts University.

Follow her on Twitter.

Sarah Korones

Sarah Korones

Sarah Korones does not have financial holdings that would influence how or what she covers.

She writes for SmartPlanet and is not an employee of CBS.

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+1 Vote
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I caught the WSJ article over the weekend...
...and consider this trend hopeful The biggest obstacles to getting people to use mass transit are reliability, comfort, & convenience. Mass transit will never effectively compete against the automobile until these issues are addressed. Until then, buses will mostly be regarded as the transit means of last resort for those who do not or can not own automobiles. That is a very difficult image to overcome.
Posted by JohnMcGrew@...
Updated - 1st Oct
+1 Vote
+ -
Also.....
They need to go where people need them to go...which in a lot of cases seems impossible.
Posted by GregGold
1st Oct
0 Votes
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It's been around for a long time
Rapid, affordable bus service was started in Curitiba Brazil in 1974. It's only taken 38 years to find it.
Posted by Mojak66
1st Oct
0 Votes
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yes, but ...
..but it reached saturation a few years ago. Now they are attempting to convert parts of it into lightrail. Buses have their limits as well as their appeal to a broad demographic. It turns out Curitiba's system worked well until its denizens started turning middle class.
If a (western) city thinks it can get away with a few cheap bus upgrades without simultaneously building serious PT (rail based) then it will discover the hard way it ain't true.
Posted by rhodez
1st Oct
0 Votes
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Also...
I have a GPS device that works anywhere I'm ever likely to drive. There is no similar device or app for bus routes and schedules (or public transportation in general) that I am aware of.

I am on a business trip in Ontario right now -- I live in Florida. I rented a car, drove from the airport and am now driving around town. I see busses driving by, but I have no idea where the stops are or what the schedule is or even how to pay. How do I get from the airport to the town I'm working in? If I traveled to only one city, I could probably track down an app for that, but I travel to many different places. I realize that not many people will be in my same situation, but that is just the point -- no matter what the situation, I can get in a car and I know I can get there.
Posted by Day Dreamer
1st Oct
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