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Innovation is hard work these days, business leaders admit

By | January 17, 2013, 3:53 PM PST

Innovation is the feel-good word of the year, being thrown about with wild abandon at conferences and in annual reports. Deep down, however, many business leaders are actually stressing about it. In a new global survey, one in three executives admit they’re having a tough time maintaining a competitive edge in today’s fast-moving economy.

That’s the gist of GE’s third annual “Global Innovation Barometer,” which finds many executives are suffering a condition they label as “innovation vertigo” – an uneasiness with the changing dynamics of today’s business landscape, and uncertainty over the best path forward.

There are three challenges that stand in the way of innovation and growth, the survey finds: lack of available talent, the need for business models more accommodating to innovation, and protectionist reflexes. Executives agree that greater efforts at collaboration can make a difference.

The Barometer was commissioned by GE and conducted by independent research and consulting firm StrategyOne to explore how business leaders around the world view drivers and barriers to innovation and how those perceptions influence strategy. GE expanded the study this year by surveying more than 3,000 senior business executives in 25 countries, all with direct involvement in their companies’ innovation strategy and decision making.

The countries ranking highest in perceived innovation are the U.S. (cited by 35 percent); followed by Germany (15 percent); China (12 percent); Japan (11 percent); and South Korea (5 percent).

The three greatest elements of innovation include the ability to understand customers and anticipate market evolutions (60 percent), attract and retain innovative people (43 percent), and develop new technology (42 percent).

Talent, in particular, has been consistently identified as a vexing concern. Eighty-one percent of respondents say their educational systems are not doing enough to foster innovation in their curricula. Concerns around workforce preparedness (i.e., education) and access to talent (i.e., cross-border mobility, retention, poaching) abound. About 55 percent of respondents – a six-point drop from the previous year - agree that universities and schools are doing their jobs in this regard. Fifty percent think the educational system needs a stronger entrepreneurial culture, and this is attainable through stronger linkages between students and business.

Forty-one percent believe restrictions on access to foreign talent are increasing, having a negative impact on business’ ability to innovate.

A majority of business leaders, 52 percent, also say their current business models may not be holding them back as well.

A segment, 30 percent, believe that the increased competition and accelerated pace of technological advancement is having a negative impact on local economies. Many more executives say their governments need to do more to promote and protect business development within their borders — 71 percent say their governments should promote domestic innovation. However, these feeling are mixed — 71 percent also reported that their governments should actually open markets further and promote imported innovation and investment (In total, 53 percent wanted both increased protection and more open borders at the same time.)

Along with encouraging more domestic innovation, executives want their governments to do a better job of safeguarding business interests such as intellectual property, and removing policy barriers such as bureaucracy and overregulation.

In addition, business leaders are very keen on the idea of greater collaboration to move innovation forward — even with competitors, but with caveats. Sixty-eight percent, in fact, report they have actually developed a new product, improved a product or created a new business model through collaboration with another company.

Top reasons for collaborating with other companies include access to new technologies (79 percent) and markets (79 percent); while on average, 64 percent pointed to lack of confidentiality or IP protection as a deterrent, followed by trust (47 percent) and fear of talent poaching (45 percent).

(Photo: U.S. National Science Foundation.)

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Joe McKendrick

About Joe McKendrick

Joe McKendrick is a contributing editor for SmartPlanet.

Joe McKendrick

Joe McKendrick

Contributing Editor

Joe McKendrick is an independent analyst who tracks the impact of information technology on management and markets. He is the author of the SOA Manifesto and has written for Forbes, ZDNet and Database Trends & Applications. He holds a degree from Temple University. He is based in Pennsylvania.

Follow him on Twitter.

Joe McKendrick

Joe McKendrick

Joe McKendrick is an independent consultant and editor. Joe has performed project work for the following companies in the IT marketspace: IBM, Systinet/HP, Teradata. He has performed project work for the following organizations in partnership with Unisphere Research (Unisphere Media): IBM, Oracle Corp., International Oracle Users Group, Oracle Applications Users Group, Professional Association for SQL Server, International DB2 Users Group, International Sybase Users Group.

He writes for SmartPlanet and is not an employee of CBS.

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+2 Votes
+ -
business find it really hard to innovate
Let's guess why. Corporate and business pressure to conform. Individuals innovate not instituions or corporations. Businesses protect themselves and crush competition. They also covet any and all patients and push congress for longer terms of exclusivity. Come on, stop this nosensical babble. Write an article worth reading don't just take a press release from GE, please.
Posted by affordablecomputerguy@...
17th Jan
+2 Votes
+ -
It's about disruption....
And most large businesses can't handle disruption. The disruption comes from more entrepreneurial competitors with new business models who eagerly take on the "low-margin" underserved market segments, and start pushing upstream. Big company executives can't replicate this disruptive innovation, as much as they try, because it means upending their established business model and competing against themselves.
Posted by Joe McKendrick
17th Jan
+2 Votes
+ -
yes joe,
and note that GE's most innovative behavior is in sending more jobs overseas than any other US corporation - i'm still not sure why Obama hired the GE ceo to advise on job creation.
Posted by affordablecomputerguy@...
18th Jan
+2 Votes
+ -
Lean [whatever]
It you only hire enough talent for what you mean to make, you will never get beyond what you meant to make -- and, not uncommonly, have problems doing that.

What some managers call "science fair" projects have to be undertaken on one's own time, thank you, and after agreeing that yes, the company owns the IP, one sees patent submissions greeted with "we will not pursue this just now."

This may even be the response in firms have an innovation group -- to ideas that don't come from it; they're the only ones who get PAID to innovate..

No money, no glory, and the privilege of seeing one's ideas marketed years later with great fanfare. There's some consolation to be had from seeing it done by a competitor.
Posted by ka5s@...
18th Jan
+1 Vote
+ -
Not Hard Work
Innovation is not hard work, it is hard thinking. It is also a part of problem solving to identify a problem and provide a more effective solution. Too many companies have a solution in search of a problem and think that is innovation. This can be summed up in the hackneyed phrase "If you build a better mousetrap, the whole world will beat a path to your door" as the solution to a problem with "If you build a better mousetrap, the world will beat a path to your door to sell you a better mouse" as the solution looking for a problem.
Posted by sboverie
18th Jan
+1 Vote
+ -
'The Innovator's Other Dilemma'
Vinnie Mirchandani has an excellent take on the GE study -- why many executives are stressed by innovation:
http://dealarchitect.typepad.com/deal_architect/2013/01/the-other-innovators-dilemma.html
Posted by Joe McKendrick
19th Jan
0 Votes
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It's Easier to Copy than to Innovate
From personal experience and observation, it seems that more businesses are worried about following what everyone else is doing than to be creative and come up with new approaches on their own. That includes using the same concepts as other businesses with (maybe) a different spin on it and out-and-out copying of designs and ideas. Just see http://youthoughtwewouldntnotice.com for examples of the latter happening all over the world.
Posted by Taminar
20th Jan
0 Votes
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Innovation and Upper Education
Innovating has a lot to do with education. I have just finished a Master in Business Innovation held in the University of Deusto, wich has made me learnt the imporance of foresight, road mapping and scenario analysis to forecast market threats and opportunities.
This upper education is important to made us understand that innovation is not only copypaste the ideas of someone else!!!!
If I have not made me understand, just have a look at http://www.dbs.deusto.es/cs/Satellite/dbs/es/formacion-directiva/mbi-master-in-business-innovation/programa?utm_source=comentariosbloggers&utm_medium=referral&utm_campaign=irudigital_mbi
Thanks!!
Posted by ashleyinnovating
Updated - 26th Jan
0 Votes
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Business Creativity and Innovation
Thanks for posting this! It's great to have these statistics of how businesses find innovation challenging. I work for a company that provides innovation solutions and one of the ways to harness innovation from employees and consumers is idea management software. it can help you run everything from internal employee surveys, customer response surveys, public consultations, to providing a platform for your employees and stakeholders to present ideas. These ideas can be voted on, "followed", discussed and approved through our software. Wazoku the only UK based idea management software solution that's been featured in Gartner's Who's Who in Innovation Management report and we work from big media partners to small local government councils. A few of these problems could definitely be solved with idea management software.
Posted by lolazoku
12th Feb
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