Follow this blog:
RSS

False ‘likes’ of companies or products appearing on Facebook

By | November 11, 2012, 7:31 PM PST

If you’ve been seeing some Facebook friends surprisingly “liking” random companies or businesses (or if you yourself are!), be aware that those likes may be fake.

The Financial Times reports:

Facebook users are complaining that products and causes are appearing in the “Likes” category of their accounts even though they have no memory of ever clicking on the Like button for those companies and campaigns.

The recent wave of “false Likes” caused particular concern around the US presidential election, even online fights among friends, when the profiles of ardent Obama supporters showed Likes for Mitt Romney.

Some examples: Someone with no interest in Salzburg, Austria, was shown to like a Salzburg travel site, another person was shown to “like” Duracell Batteries when she hadn’t.

While no immediate explanation was available for the false likes, Facebook says there were no viruses or hacker attacks that would falsely prompt profiles to like certain companies. However, there were a few instances of mobile users accidentally liking a button while swiping through Facebook on their phone.

One theory is that the false likes arise from Facebook’s recent push to display more advertising, particularly on its mobile apps. A third theory, espoused by Shuman Ghosemajumder, vice-president of strategy at Shape Security and formerly in charge of investigating click fraud at Google, said another culprit could be misleading language that dupes users into liking certain items.

“It can fool the user into clicking on things when they thought they were just browsing for something,” Ghosemajumder said. “There have been instances of brands being pretty aggressive about wanting to increase the number of Likes on their pages.”

Whatever the cause, the social networking site, which went public in the spring, should figure out the cause, put a stop to the false likes, and demonstrate that it has a viable mobile advertising strategy. The company’s stock price has been depressed since the IPO due to concerns over the future of Facebook’s advertising on mobile devices.

via: The Financial Times

photo: Enoc vt/Wikimedia

Start your week smarter with our weekly e-mail newsletter. It's your cheat sheet for good ideas. Get it.

Laura Shin

About Laura Shin

Laura Shin is a contributing editor for SmartPlanet.

Laura Shin

Laura Shin

Contributing Editor

Laura Shin has been published in The New York Times, The Wall Street Journal and The Los Angeles Times, and is currently a contributor at Forbes. Previously, she worked at Newsweek, the New York Times, Wall Street Journal and LearnVest. She holds degrees from Stanford University and Columbia University's Graduate School of Journalism.

Follow her on Twitter.

Laura Shin

Laura Shin

In the unlikely event that Laura has a professional or financial relationship with a company she writes about, it will be prominently disclosed.

She writes for SmartPlanet and is not an employee of CBS.

If you liked this, don't miss...
5
Comments

Join the conversation!

Follow via:
RSS
+1 Vote
+ -
Combination of "click fraud" and data mining
Facebook needs to get a handle on this. Its main selling point to advertisers is the quality of their data and how well targeted its demographics are. This kind of contamination renders Facebook useless for that purpose, which is its real purpose of its existence.

Last night I just got a invite to see pictures from one of my pastors on a dating site, which was the result of a rouge Facebook app harvesting her address book. This kind of nonsense is wearing people out.
Posted by JohnMcGrew@...
12th Nov
0 Votes
+ -
I am seeing that
Lately, I have been seeing a lot of that strike me as strange. Just checked with a friend - she did not recently Walmart, although FB says she did.

Accidental? I would say it's possible, except it's happening way too frequently.
Posted by LedLincoln
12th Nov
0 Votes
+ -
Balance
Whatever the cause, it's disappointing to see you mention only the "fake likes" for Mitt Romney among ardent Obama supporters when as I understand it there were at least as many in reverse. Wouldn't it have been more professional and fair to simply say " it caused particular concern around the US presidential election, even online fights among friends" and leave it at that ?
Posted by calmtnbkr
12th Nov
0 Votes
+ -
I was quoting someone else.
That particular quote came from the original Financial Times story. I'm not sure if there were instances of the false likes happening in the reverse.

Laura
Posted by laurashin
12th Nov
-1 Votes
+ -
Truthfulness... What's That?
Is it possible that nothing is authentic any more?
We are accustomed by now to people with a new type of anatomy; hair, forget it! nobody has seen natural color hair for decades now; pictures? with Photoshop a 50 year old can look like a lanky teenager and optic white, iridescent teeth don't raise anybody's brow any longer.
So false "Likes" shouldn't bother us at all!
"Well, life'sh a pain anyway" (Greta Garbo to Lawrence Olivier).
Posted by David Traversa
Updated - 12th Nov
Join the conversation
Formatting +
BB Codes - Note: HTML is not supported in forums
  • [b] Bold [/b]
  • [i] Italic [/i]
  • [u] Underline [/u]
  • [s] Strikethrough [/s]
  • [q] "Quote" [/q]
  • [ol][*] 1. Ordered List [/ol]
  • [ul][*] · Unordered List [/ul]
  • [pre] Preformat [/pre]
  • [quote] "Blockquote" [/quote]

Join the SmartPlanet community and join the conversation! Signing up is fast and free. Don't wait -- we want to hear your opinion!