Cops see little hope in controlling computer crime
"We will get better," said Doris Gardner, an investigator with the National Infrastructure Protection Center, a new federal agency established to fight computer crime. "We need to educate -- to work better with each other."
Pandora's box
Yet, even as law enforcement is educating itself on the challenges ahead, experts here said cyber-criminals continue to refine their abilities.
According to the DOJ's Charney, the number of cases involving encrypted data climbed from three percent in 1996 to seven percent in 1997. If that trend continues, he said, the only tactic left for law enforcement is to increase its surveillance capabilities.
"If privacy advocates get their way on encryption," said Charney, "they may not be happy."
With no way to read into encrypted electronic documents, he added, the FBI and others will have to rely on capturing the evidence at the source. "And that could really decrease privacy."
Even so, there are other ways around encryption. In 1996, when an ISP reported that its system had been cracked, all FBI leads ran into brick walls. Luckily, the cracker, Carlos Salgado Jr. -- who had stolen over 100,000 credit card numbers worth more than an estimated $160 million -- found a potential buyer who suspected his credit card was one of the ones on the block to be sold. The "buyer" contacted the FBI and became a cooperative witness in the case.
Despite Salgado's extensive use of encryption -- both his e-mails and the actual credit-card data were encrypted -- the FBI had no problems collecting evidence, because their witness received all the codes from Salgado.
Luck, or a trend? It's too early to tell, but Gardner, for one, seems positive on the FBI's ability to prosecute. "If we know about it," she said, "we can usually prosecute it."